Kaizen event effectiveness and problem-solving style awareness: A video-based field examination

José C.M.  Franken; Desirée Hermina van Dun; Celeste P.M. Wilderom

Kaizen event effectiveness and problem-solving style awareness: A video-based field examination

José C.M. Franken
, Desirée Hermina van Dun
, Celeste P.M. Wilderom

Research output: Contribution to conference › Paper › peer-review

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Abstract

Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the
behavioural tendencies of each of the team members involved in such events often hamper KE outcomes. This longitudinal study examines whether team members’ awareness of their own and team members’ problem-solving styles impacts KE effectiveness. After a survey about these styles, we video-filmed two events of nine kaizen teams: One prior to and the other after a team workshop intervention that boosted members’ awareness of these tendencies. Our finding is that being aware of one’s own and team members’ problem-solving styles has an impact on KE effectiveness and behaviours.

Original language	English
Number of pages	10
Publication status	Published - 17 Jun 2019
Event	26th EurOMA Conference: Operations Adding Value to Society - Hanken School of Economics, Helsinki, Finland Duration: 17 Jun 2019 → 19 Jun 2019 Conference number: 26 http://www.euroma2019.org

Conference

Conference	26th EurOMA Conference
Abbreviated title	EurOMA 2019
Country/Territory	Finland
City	Helsinki
Period	17/06/19 → 19/06/19
Internet address	http://www.euroma2019.org

Keywords

Lean/Kaizen
Problem-solving style
Team effectiveness

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title = "Kaizen event effectiveness and problem-solving style awareness: A video-based field examination",

abstract = "Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the behavioural tendencies of each of the team members involved in such events often hamper KE outcomes. This longitudinal study examines whether team members{\textquoteright} awareness of their own and team members{\textquoteright} problem-solving styles impacts KE effectiveness. After a survey about these styles, we video-filmed two events of nine kaizen teams: One prior to and the other after a team workshop intervention that boosted members{\textquoteright} awareness of these tendencies. Our finding is that being aware of one{\textquoteright}s own and team members{\textquoteright} problem-solving styles has an impact on KE effectiveness and behaviours.",

keywords = "Lean/Kaizen, Problem-solving style, Team effectiveness",

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year = "2019",

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T1 - Kaizen event effectiveness and problem-solving style awareness

T2 - 26th EurOMA Conference

AU - Franken, José C.M.

AU - van Dun, Desirée Hermina

AU - Wilderom, Celeste P.M.

N1 - Conference code: 26

PY - 2019/6/17

Y1 - 2019/6/17

N2 - Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the behavioural tendencies of each of the team members involved in such events often hamper KE outcomes. This longitudinal study examines whether team members’ awareness of their own and team members’ problem-solving styles impacts KE effectiveness. After a survey about these styles, we video-filmed two events of nine kaizen teams: One prior to and the other after a team workshop intervention that boosted members’ awareness of these tendencies. Our finding is that being aware of one’s own and team members’ problem-solving styles has an impact on KE effectiveness and behaviours.

AB - Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the behavioural tendencies of each of the team members involved in such events often hamper KE outcomes. This longitudinal study examines whether team members’ awareness of their own and team members’ problem-solving styles impacts KE effectiveness. After a survey about these styles, we video-filmed two events of nine kaizen teams: One prior to and the other after a team workshop intervention that boosted members’ awareness of these tendencies. Our finding is that being aware of one’s own and team members’ problem-solving styles has an impact on KE effectiveness and behaviours.

KW - Lean/Kaizen

KW - Problem-solving style

KW - Team effectiveness

M3 - Paper

Y2 - 17 June 2019 through 19 June 2019

ER -

Kaizen event effectiveness and problem-solving style awareness: A video-based field examination

Abstract

Conference

Keywords

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