Lean leadership behaviors in healthcare organizations: A systematic literature review

Amanda Gundes de Almeida; Guilherme Tortorella; Desirée Hermina van Dun

Lean leadership behaviors in healthcare organizations: A systematic literature review

Amanda Gundes de Almeida, Guilherme Tortorella, Desirée Hermina van Dun

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Abstract

This systematic literature review compares contextual similarities and differences of leader behaviours across various hierarchical levels and lean maturity levels. Since healthcare organisations are generally unique, the successful implementation of Lean Healthcare likely demands typical supportive leader behaviours at all hierarchical levels. However, the 107 reviewed articles indicate that most of the healthcare leader behaviours are similar to those of manufacturing leaders, but more relations-oriented in the early lean stages, rather than task-oriented. As most healthcare studies examined leaders at the operational and tactical levels, future multi-level research should also study strategical managers and the longitudinal effects of their behaviours.

Original language	English
Number of pages	10
Publication status	Published - 24 Jun 2018
Event	25th International Annual EurOMA Conference: To serve, to produce and to servitize in the era of networks, big data and analytics - Budapest University of Technology and Economics, Building Q, Budapest, Hungary Duration: 24 Jun 2018 → 26 Jun 2018 http://euroma2018.org/

Conference

Conference	25th International Annual EurOMA Conference
Country/Territory	Hungary
City	Budapest
Period	24/06/18 → 26/06/18
Internet address	http://euroma2018.org/

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title = "Lean leadership behaviors in healthcare organizations: A systematic literature review",

abstract = "This systematic literature review compares contextual similarities and differences of leader behaviours across various hierarchical levels and lean maturity levels. Since healthcare organisations are generally unique, the successful implementation of Lean Healthcare likely demands typical supportive leader behaviours at all hierarchical levels. However, the 107 reviewed articles indicate that most of the healthcare leader behaviours are similar to those of manufacturing leaders, but more relations-oriented in the early lean stages, rather than task-oriented. As most healthcare studies examined leaders at the operational and tactical levels, future multi-level research should also study strategical managers and the longitudinal effects of their behaviours.",

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AB - This systematic literature review compares contextual similarities and differences of leader behaviours across various hierarchical levels and lean maturity levels. Since healthcare organisations are generally unique, the successful implementation of Lean Healthcare likely demands typical supportive leader behaviours at all hierarchical levels. However, the 107 reviewed articles indicate that most of the healthcare leader behaviours are similar to those of manufacturing leaders, but more relations-oriented in the early lean stages, rather than task-oriented. As most healthcare studies examined leaders at the operational and tactical levels, future multi-level research should also study strategical managers and the longitudinal effects of their behaviours.

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Lean leadership behaviors in healthcare organizations: A systematic literature review

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