Lean leadership behaviors in healthcare organizations: A systematic literature review

Amanda Gundes de Almeida, Guilherme Tortorella, Desirée Hermina van Dun

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This systematic literature review compares contextual similarities and differences of leader behaviours across various hierarchical levels and lean maturity levels. Since healthcare organisations are generally unique, the successful implementation of Lean Healthcare likely demands typical supportive leader behaviours at all hierarchical levels. However, the 107 reviewed articles indicate that most of the healthcare leader behaviours are similar to those of manufacturing leaders, but more relations-oriented in the early lean stages, rather than task-oriented. As most healthcare studies examined leaders at the operational and tactical levels, future multi-level research should also study strategical managers and the longitudinal effects of their behaviours.
Original languageEnglish
Number of pages10
Publication statusPublished - 24 Jun 2018
Event25th International Annual EurOMA Conference: To serve, to produce and to servitize in the era of networks, big data and analytics - Budapest University of Technology and Economics, Building Q, Budapest, Hungary
Duration: 24 Jun 201826 Jun 2018


Conference25th International Annual EurOMA Conference
Internet address

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