Abstract
This paper suggests that designers can frame user behaviour in terms of the conflicts between long-term goals and immediate desires (i.e. self-control dilemmas), and address these conflicts by facilitating the pursuit of long-term goals. A phenomenological study provided an understanding of self-control dilemmas and the strategies people use to deal with these dilemmas. Based on this understanding, this paper proposes a framework for analysing self-control dilemmas and three supporting design strategies. The framework can act as an analysis tool when distinguishing between long-term goals and immediate desires, and the design strategies can facilitate generation of ideas that can address self-control dilemmas. Understanding these human principles offers novel opportunities for products, services, or policies that contribute to subjective well-being.
Original language | English |
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Pages (from-to) | 219-238 |
Number of pages | 20 |
Journal | Design Journal |
Volume | 20 |
Issue number | 2 |
DOIs | |
Publication status | Published - 4 Mar 2017 |
Externally published | Yes |
Keywords
- Design tools
- Self-control dilemma
- Subjective well-being
- User behaviour
- User-centred design