This chapter provides an overview of the main results of the international CI study and examines the implications of these results for organisations and the managers attempting to guide and develop these organisations. We also consider the possible future development of CI and suggest what areas might be most valuable for future research in this area.
|Title of host publication||CI changes: from suggestion box to organisational learning|
|Subtitle of host publication||Continuous improvement in Europe and Australia|
|Place of Publication||Aldershot, England|
|Number of pages||14|
|Publication status||Published - 2000|
Chapman, R., Gertsen, F., Berger, A., & Boer, H. (2000). Managerial implications and future directions. In CI changes: from suggestion box to organisational learning: Continuous improvement in Europe and Australia (pp. 229-242). Aldershot, England: Ashgate Publishing.