Managerial implications and future directions

Ross Chapman, Frank Gertsen, Anders Berger, Harry Boer

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    This chapter provides an overview of the main results of the international CI study and examines the implications of these results for organisations and the managers attempting to guide and develop these organisations. We also consider the possible future development of CI and suggest what areas might be most valuable for future research in this area.
    Original languageEnglish
    Title of host publicationCI changes: from suggestion box to organisational learning
    Subtitle of host publicationContinuous improvement in Europe and Australia
    Place of PublicationAldershot, England
    PublisherAshgate Publishing
    Number of pages14
    ISBN (Print)07-546-1190-6
    Publication statusPublished - 2000



    • METIS-124940

    Cite this

    Chapman, R., Gertsen, F., Berger, A., & Boer, H. (2000). Managerial implications and future directions. In CI changes: from suggestion box to organisational learning: Continuous improvement in Europe and Australia (pp. 229-242). Aldershot, England: Ashgate Publishing.