Managing Stakeholder Expectations: A Conceptual Framework

L.C.J. Goedegebuure; V. Lynn Meek; Theresa Carvalho; Rui Santiago; Brites Ferreira; Harry de Boer; Jeannet van der Lee

Managing Stakeholder Expectations: A Conceptual Framework

L.C.J. Goedegebuure, V. Lynn Meek, Theresa Carvalho, Rui Santiago, Brites Ferreira, Harry de Boer, Jeannet van der Lee

Research output: Contribution to conference › Paper › Academic

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Abstract

The objective of this three year project is to compare and contrast the responses of higher education institutions from largely different historical, legal and cultural backgrounds to rapidly changing environments. The three countries selected for institutional case studies are Australia, the Netherlands and Portugal. Drawing on stakeholder literature and new public management approaches in combination with specific higher education literature, a framework for analysis, focussing on institutional management and stakeholder expectations, has been developed. The Round Table invites participants to critically discuss this framework and suggest improvements.

Original language	English
Number of pages	11
Publication status	Published - 30 Aug 2006
Event	28th Annual EAIR Forum 2006: Who runs higher education in a Competitive World? - University LUISS Guido Carli, Rome, Italy Duration: 30 Aug 2006 → 1 Sep 2006 Conference number: 28

Conference

Conference	28th Annual EAIR Forum 2006
Country	Italy
City	Rome
Period	30/08/06 → 1/09/06

Keywords

Governance
Higher education policy/development
Leadership
Research design and methodologies

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abstract = "The objective of this three year project is to compare and contrast the responses of higher education institutions from largely different historical, legal and cultural backgrounds to rapidly changing environments. The three countries selected for institutional case studies are Australia, the Netherlands and Portugal. Drawing on stakeholder literature and new public management approaches in combination with specific higher education literature, a framework for analysis, focussing on institutional management and stakeholder expectations, has been developed. The Round Table invites participants to critically discuss this framework and suggest improvements.",

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AU - Lynn Meek, V.

AU - Carvalho, Theresa

AU - Santiago, Rui

AU - Ferreira, Brites

AU - de Boer, Harry

AU - van der Lee, Jeannet

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AB - The objective of this three year project is to compare and contrast the responses of higher education institutions from largely different historical, legal and cultural backgrounds to rapidly changing environments. The three countries selected for institutional case studies are Australia, the Netherlands and Portugal. Drawing on stakeholder literature and new public management approaches in combination with specific higher education literature, a framework for analysis, focussing on institutional management and stakeholder expectations, has been developed. The Round Table invites participants to critically discuss this framework and suggest improvements.

KW - Governance

KW - Higher education policy/development

KW - Leadership

KW - Research design and methodologies

M3 - Paper

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