Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study

Maia Daneva

doi:10.1007/978-3-540-69566-0_10

Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study

Maia Daneva

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

2 Citations (Scopus)

Abstract

Uncertainty is a crucial element in managing projects. This paper’s aim is to shed some light into the issue of uncertain context factors when estimating the effort needed for implementing enterprise resource planning (ERP) projects. We outline a solution approach to this issue. It complementarily deploys three techniques to allow a tradeoff between ERP projects requiring more effort than expected and those requiring less. We present the results of a case study carried out in a telecommunication company site.

Original language	Undefined
Title of host publication	9th International Conference on Product-Focused Software Process Improvement, PROFES 2008
Editors	A. Jedlitschka, O. Salo
Place of Publication	Heidelberg
Publisher	Springer
Pages	90-104
Number of pages	15
ISBN (Print)	978-3-540-69564-6
DOIs	https://doi.org/10.1007/978-3-540-69566-0_10
Publication status	Published - 24 Jun 2008
Event	9th International Conference on Product-Focused Software Process Improvement, PROFES 2008 - Frascati, Italy Duration: 23 Jun 2008 → 25 Jun 2008 Conference number: 9 http://www.profes08.uniroma2.it/

Publication series

Name	Lecture Notes in Computer Science
Publisher	Springer Verlag
Number	WoTUG-31
Volume	5089
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	9th International Conference on Product-Focused Software Process Improvement, PROFES 2008
Abbreviated title	PROFES
Country	Italy
City	Frascati
Period	23/06/08 → 25/06/08
Internet address	http://www.profes08.uniroma2.it/

Keywords

SCS-Services
METIS-254972
IR-62593
EWI-14564

Access to Document

10.1007/978-3-540-69566-0_10

http://eprints.eemcs.utwente.nl/secure2/14564/01/14564.pdf

Cite this

Daneva, M. (2008). Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study. In A. Jedlitschka, & O. Salo (Eds.), 9th International Conference on Product-Focused Software Process Improvement, PROFES 2008 (pp. 90-104). [10.1007/978-3-540-69566-0_10] (Lecture Notes in Computer Science; Vol. 5089, No. WoTUG-31). Springer. https://doi.org/10.1007/978-3-540-69566-0_10

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Daneva, M 2008, Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study. in A Jedlitschka & O Salo (eds), 9th International Conference on Product-Focused Software Process Improvement, PROFES 2008., 10.1007/978-3-540-69566-0_10, Lecture Notes in Computer Science, no. WoTUG-31, vol. 5089, Springer, Heidelberg, pp. 90-104, 9th International Conference on Product-Focused Software Process Improvement, PROFES 2008, Frascati, Italy, 23/06/08. https://doi.org/10.1007/978-3-540-69566-0_10

Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study. / Daneva, Maia.

9th International Conference on Product-Focused Software Process Improvement, PROFES 2008. ed. / A. Jedlitschka; O. Salo. Heidelberg : Springer, 2008. p. 90-104 10.1007/978-3-540-69566-0_10 (Lecture Notes in Computer Science; Vol. 5089, No. WoTUG-31).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Daneva M. Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study. In Jedlitschka A, Salo O, editors, 9th International Conference on Product-Focused Software Process Improvement, PROFES 2008. Heidelberg: Springer. 2008. p. 90-104. 10.1007/978-3-540-69566-0_10. (Lecture Notes in Computer Science; WoTUG-31). https://doi.org/10.1007/978-3-540-69566-0_10