Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study

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    Abstract

    Uncertainty is a crucial element in managing projects. This paper’s aim is to shed some light into the issue of uncertain context factors when estimating the effort needed for implementing enterprise resource planning (ERP) projects. We outline a solution approach to this issue. It complementarily deploys three techniques to allow a tradeoff between ERP projects requiring more effort than expected and those requiring less. We present the results of a case study carried out in a telecommunication company site.
    Original languageUndefined
    Title of host publication9th International Conference on Product-Focused Software Process Improvement, PROFES 2008
    EditorsA. Jedlitschka, O. Salo
    Place of PublicationHeidelberg
    PublisherSpringer
    Pages90-104
    Number of pages15
    ISBN (Print)978-3-540-69564-6
    DOIs
    Publication statusPublished - 24 Jun 2008
    Event9th International Conference on Product-Focused Software Process Improvement, PROFES 2008 - Frascati, Italy
    Duration: 23 Jun 200825 Jun 2008
    Conference number: 9
    http://www.profes08.uniroma2.it/

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer Verlag
    NumberWoTUG-31
    Volume5089
    ISSN (Print)0302-9743
    ISSN (Electronic)1611-3349

    Conference

    Conference9th International Conference on Product-Focused Software Process Improvement, PROFES 2008
    Abbreviated titlePROFES
    CountryItaly
    CityFrascati
    Period23/06/0825/06/08
    Internet address

    Keywords

    • SCS-Services
    • METIS-254972
    • IR-62593
    • EWI-14564

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