One of the challenges of hospitals is to take into account the many uncertainties that arise during the delivery of care. This is especially prevalent when providing care for non-elective patients who require treatment with some urgency. As urgency increases, the stakes involved increase for both patients and healthcare providers. Non-elective care is prevalent throughout hospitals. The question then is how to efficiently organize healthcare processes while remaining able to properly adapt to the specific needs and characteristics of non-elective patient demand. In this thesis we address a number of challenges related to the provision of care for non-elective patients. The problems studied in this dissertation originate from hospitals in the Netherlands, and address planning problems encountered at various hospital departments where non-elective patients are treated.
|Award date||23 Jun 2017|
|Place of Publication||Enschede|
|Publication status||Published - 23 Jun 2017|