Manufacturing knowledge work: The European Perspective

The handling of knowledge in specific contexts is often labeled knowledge management. A more precise analysis of the literature in the knowledge management field, though, distinguishes four different domains with regard to the handling of knowledge in context, i. e., knowledge management, knowledge processes, knowledge media, and knowledge exploitation. These domains we name knowledge work. We also introduce four approaches to the study of knowledge work, and operationalize the domains of knowledge work, knowledge contexts and the knowledge concept itself, to help researchers and practitioners in the manufacturing field to be more precise with regard to their analyses of knowledge work.