Mapping A Systems Approach To Existing Healthcare Design, Delivery and Improvement Methods

Aslı Günay*, James Ward, P. John Clarkson

*Corresponding author for this work

Research output: Contribution to journalConference articleAcademicpeer-review

1 Citation (Scopus)
3 Downloads (Pure)


Design, delivery and improvement processes in healthcare is of great challenge due to increasing pressures on healthcare systems alongside inherent complexities, resulting in limited benefits or unforeseen consequences. A recent Systems Approach framework has aimed at responding to the calls about implementing a more holistic approach. Though being an approach in its own right that can iteratively and systematically structure, guide, and/or facilitate design and improvement projects in healthcare, it can also augment existing approaches that have already place in healthcare designers' and improvement practitioners' agendas. Thus, the objective of this paper is to compare and contrast the questions, activities, and tools of the Systems Approach with processes of other major improvement approaches in healthcare to demonstrate their coverages, overlaps, and extended and new opportunities to pursue in the light of the Systems Approach.
Original languageEnglish
Pages (from-to)1997-2006
Number of pages10
JournalProceedings of the Design Society
Publication statusPublished - 27 Jul 2021
Externally publishedYes
EventInternational Conference on Engineering Design, ICED 2021 - Chalmers University of Technology, Gothenburg, Sweden
Duration: 16 Aug 202120 Aug 2021
Conference number: 23


  • Systems Engineering (SE)
  • Lean design
  • Six Sigma
  • Multi- / Cross- / Trans-disciplinary processes
  • Design for Healthcare


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