Measuring Computer Literacy Without Questionnaires

Roeland H.P. Kegel, Roel J. Wieringa

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    5 Citations (Scopus)
    311 Downloads (Pure)


    Behavior Change Support Systems (BCSS) benefit from understanding the user: a user profile can help select the right way to formulate an argument, selecting the right tone, format and content. Part of such a profile is an adequate representation of the computer literacy of a user. Unfortunately, computer literacy is commonly measured by asking the user to fill in a questionnaire. This an obstacle to the adoption of a BCSS, and as such is not a good way to build a model of a user's computer literacy. In this paper we describe the setup of a series of experiments intended to identify indicators that can be measured automatically and that correlate well with a relevant concept of computer literacy.
    Original languageEnglish
    Title of host publicationFourth International Workshop on Behavior Change Support Systems (BCSS 2016)
    EditorsOlga Anatoliyivna Kulyk, Liseth Simons, Harri Oinas-Kukkonen, Julia E.W.C. van Gemert-Pijnen
    Place of PublicationAachen
    Number of pages5
    Publication statusPublished - 5 Apr 2016
    EventFourth International Workshop on Behavior Change Support Systems, BCSS 2016: Epic for Change, the Pillars for Persuasive Technology for Smart Societies - Universität Salzburg, Salzburg, Austria
    Duration: 5 Apr 20167 Apr 2016
    Conference number: 4

    Publication series

    NameCEUR Workshop Proceedings
    ISSN (Print)1613-0073


    ConferenceFourth International Workshop on Behavior Change Support Systems, BCSS 2016
    Abbreviated titleBCSS


    • Questionnaires
    • Computer literacy
    • Automation
    • Behavior change support systems
    • SCS-cybersecurity


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