Measuring the added value of information technology: a process-oriented approach

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Original languageUndefined
Title of host publicationOperations management as a change agent, Vol. I
EditorsLuk N. van Wassenhove
Place of PublicationFontainebleau, France
PublisherINSEAD
Pages1053-1062
ISBN (Print)2-9522210-0-6
Publication statusPublished - 27 Jul 2004
Event11th International Annual EurOMA Conference 2004: Operations Management as a Change Agent - INSEAD, Fontainebleau, France
Duration: 27 Jun 200429 Jun 2004
Conference number: 11

Publication series

Name
PublisherINSEAD

Conference

Conference11th International Annual EurOMA Conference 2004
CountryFrance
CityFontainebleau
Period27/06/0429/06/04

Keywords

  • IR-86063
  • METIS-221060

Cite this

Laan, A., Voordijk, J. T., & Adriaanse, A. M. (2004). Measuring the added value of information technology: a process-oriented approach. In L. N. van Wassenhove (Ed.), Operations management as a change agent, Vol. I (pp. 1053-1062). Fontainebleau, France: INSEAD.