Measuring the added value of information technology: a process-oriented approach

Albertus Laan; Johannes T. Voordijk; Adriaan Maria Adriaanse

Measuring the added value of information technology: a process-oriented approach

Albertus Laan, Johannes T. Voordijk, Adriaan Maria Adriaanse

Faculty of Engineering Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Original language	Undefined
Title of host publication	Operations management as a change agent, Vol. I
Editors	Luk N. van Wassenhove
Place of Publication	Fontainebleau, France
Publisher	INSEAD
Pages	1053-1062
ISBN (Print)	2-9522210-0-6
Publication status	Published - 27 Jul 2004
Event	11th International Annual EurOMA Conference 2004: Operations Management as a Change Agent - INSEAD, Fontainebleau, France Duration: 27 Jun 2004 → 29 Jun 2004 Conference number: 11

Publication series

Name
Publisher	INSEAD

Conference

Conference	11th International Annual EurOMA Conference 2004
Country/Territory	France
City	Fontainebleau
Period	27/06/04 → 29/06/04

Keywords

IR-86063
METIS-221060

Cite this

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title = "Measuring the added value of information technology: a process-oriented approach",

keywords = "IR-86063, METIS-221060",

author = "Albertus Laan and Voordijk, {Johannes T.} and Adriaanse, {Adriaan Maria}",

year = "2004",

month = jul,

day = "27",

language = "Undefined",

isbn = "2-9522210-0-6",

publisher = "INSEAD",

pages = "1053--1062",

editor = "{van Wassenhove}, {Luk N.}",

booktitle = "Operations management as a change agent, Vol. I",

note = "null ; Conference date: 27-06-2004 Through 29-06-2004",

}

Measuring the added value of information technology: a process-oriented approach. / Laan, Albertus; Voordijk, Johannes T.; Adriaanse, Adriaan Maria.

Operations management as a change agent, Vol. I. ed. / Luk N. van Wassenhove. Fontainebleau, France : INSEAD, 2004. p. 1053-1062.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Measuring the added value of information technology: a process-oriented approach

AU - Laan, Albertus

AU - Voordijk, Johannes T.

AU - Adriaanse, Adriaan Maria

N1 - Conference code: 11

PY - 2004/7/27

Y1 - 2004/7/27

KW - IR-86063

KW - METIS-221060

M3 - Conference contribution

SN - 2-9522210-0-6

SP - 1053

EP - 1062

BT - Operations management as a change agent, Vol. I

A2 - van Wassenhove, Luk N.

PB - INSEAD

CY - Fontainebleau, France

Y2 - 27 June 2004 through 29 June 2004

ER -