Measuring the implementation of codes of conduct: An assessment method based on a process approach of the responsible organisation

André Nijhof, Stephan Cludts, Olaf Fisscher, Albertus Laan

Research output: Contribution to journalArticleAcademicpeer-review

64 Citations (Scopus)
279 Downloads (Pure)

Abstract

More and more organisations formulate a code of conduct in order to stimulate responsible behaviour among their members. Much time and energy is usually spent fixing the content of the code but many organisations get stuck in the challenge of implementing and maintaining the code. The code then turns into nothing else than the notorious “paper in the drawer”, without achieving its aims. The challenge of implementation is to utilize the dynamics which have emerged from the formulation of the code. This will support a continuous process of reflection on the central values and standards contained in the code. This paper presents an assessment method, based on the EFQM model, which intends to support this implementation process.
Original languageEnglish
Pages (from-to)65-78
Number of pages14
JournalJournal of business ethics
Volume2003
Issue number45
DOIs
Publication statusPublished - 2003

Keywords

  • Code of conduct
  • Quality management
  • Responsible organisation
  • Continuous improvement
  • Selfevaluation
  • Learning organisation
  • Assessment method
  • Business ethics

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