Methodological considerations on the assessment of the implementation of quality management systems

Willem H. van Harten; Ton F. Casparie; O.A.M. Fisscher

doi:10.1016/S0168-8510(00)00110-X

Methodological considerations on the assessment of the implementation of quality management systems

Willem H. van Harten, Ton F. Casparie, O.A.M. Fisscher

Faculty of Behavioural, Management and Social Sciences

Research output: Contribution to journal › Article › Academic › peer-review

17 Citations (Scopus)

13 Downloads (Pure)

Abstract

Quality management systems (QMS) can be considered as an emerging management technology in health care. It is as yet not common to perform assessment of such technology in order to obtain relevant information on the added value. In this paper the specific aspects of the assessment of a quality management system are explored and various designs are presented. Based on the experiences of performing an evaluation of a QMS in a rehabilitation hospital an improved design for an evaluation study is presented.

Original language	Undefined
Pages (from-to)	187-200
Number of pages	14
Journal	Health policy
Volume	54
Issue number	54
DOIs	https://doi.org/10.1016/S0168-8510(00)00110-X
Publication status	Published - 2000

Keywords

Health Care
Hospital
METIS-124459
IR-74255
Quality management systems

Access to Document

10.1016/S0168-8510(00)00110-X

Cite this

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title = "Methodological considerations on the assessment of the implementation of quality management systems",

abstract = "Quality management systems (QMS) can be considered as an emerging management technology in health care. It is as yet not common to perform assessment of such technology in order to obtain relevant information on the added value. In this paper the specific aspects of the assessment of a quality management system are explored and various designs are presented. Based on the experiences of performing an evaluation of a QMS in a rehabilitation hospital an improved design for an evaluation study is presented.",

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