Methodological considerations on the assessment of the implementation of quality management systems

Willem H. van Harten, Ton F. Casparie, O.A.M. Fisscher

Research output: Contribution to journalArticleAcademicpeer-review

16 Citations (Scopus)

Abstract

Quality management systems (QMS) can be considered as an emerging management technology in health care. It is as yet not common to perform assessment of such technology in order to obtain relevant information on the added value. In this paper the specific aspects of the assessment of a quality management system are explored and various designs are presented. Based on the experiences of performing an evaluation of a QMS in a rehabilitation hospital an improved design for an evaluation study is presented.
Original languageUndefined
Pages (from-to)187-200
Number of pages14
JournalHealth policy
Volume54
Issue number54
DOIs
Publication statusPublished - 2000

Keywords

  • Health Care
  • Hospital
  • METIS-124459
  • IR-74255
  • Quality management systems

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