Methodological considerations on the assessment of the implementation of quality management systems

Willem H. van Harten, Ton F. Casparie, O.A.M. Fisscher

Research output: Contribution to journalArticleAcademicpeer-review

15 Citations (Scopus)

Abstract

Quality management systems (QMS) can be considered as an emerging management technology in health care. It is as yet not common to perform assessment of such technology in order to obtain relevant information on the added value. In this paper the specific aspects of the assessment of a quality management system are explored and various designs are presented. Based on the experiences of performing an evaluation of a QMS in a rehabilitation hospital an improved design for an evaluation study is presented.
Original languageUndefined
Pages (from-to)187-200
Number of pages14
JournalHealth policy
Volume54
Issue number54
DOIs
Publication statusPublished - 2000

Keywords

  • Health Care
  • Hospital
  • METIS-124459
  • IR-74255
  • Quality management systems

Cite this

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pages = "187--200",
journal = "Health policy",
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Methodological considerations on the assessment of the implementation of quality management systems. / van Harten, Willem H.; Casparie, Ton F.; Fisscher, O.A.M.

In: Health policy, Vol. 54, No. 54, 2000, p. 187-200.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - Methodological considerations on the assessment of the implementation of quality management systems

AU - van Harten, Willem H.

AU - Casparie, Ton F.

AU - Fisscher, O.A.M.

PY - 2000

Y1 - 2000

N2 - Quality management systems (QMS) can be considered as an emerging management technology in health care. It is as yet not common to perform assessment of such technology in order to obtain relevant information on the added value. In this paper the specific aspects of the assessment of a quality management system are explored and various designs are presented. Based on the experiences of performing an evaluation of a QMS in a rehabilitation hospital an improved design for an evaluation study is presented.

AB - Quality management systems (QMS) can be considered as an emerging management technology in health care. It is as yet not common to perform assessment of such technology in order to obtain relevant information on the added value. In this paper the specific aspects of the assessment of a quality management system are explored and various designs are presented. Based on the experiences of performing an evaluation of a QMS in a rehabilitation hospital an improved design for an evaluation study is presented.

KW - Health Care

KW - Hospital

KW - METIS-124459

KW - IR-74255

KW - Quality management systems

U2 - 10.1016/S0168-8510(00)00110-X

DO - 10.1016/S0168-8510(00)00110-X

M3 - Article

VL - 54

SP - 187

EP - 200

JO - Health policy

JF - Health policy

SN - 0168-8510

IS - 54

ER -