Metrics to improve control in outsourcing software development projects

Laura Ponisio, Pascal van Eck

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    Measurements serve as vital instruments to control projects involving software development outsourcing. However, managers have found it difficult to develop and implement effective measurement programs, in part because guidelines for choosing among concrete measure-ments are scarce. We address this gap between research and practice by examining frame-works and guidelines in the software process improvement literature. Our contribution com-prises a framework that provides a set of measurements (selected from the research litera-ture) for control of software development in a cooperative setting and a set of principles and guidelines for the design of an information infrastructure that provides managers with control information. We have validated our approach by showing our framework to an expert in out-sourcing projects, who confirmed its potential.
    Original languageUndefined
    Title of host publication18th EuroSPI2 Conference: Industrial Proceedings
    EditorsR. Messnarz, D. Ekert, M. Christiansen, J. Johansen, S. Koinig
    Place of PublicationRoskilde, Denmark
    Number of pages10
    ISBN (Print)978-87-7398-153-5
    Publication statusPublished - Jun 2011
    Event18th European Systems and Software Process Improvement and Innovation Conference, EuroSPI2 2011 - Roskilde, Denmark
    Duration: 27 Jun 201129 Jun 2011
    Conference number: 18

    Publication series



    Conference18th European Systems and Software Process Improvement and Innovation Conference, EuroSPI2 2011
    Abbreviated titleEuroSPI2


    • METIS-277704
    • IR-77621
    • Metrics
    • SCS-Services
    • Software Process Improvement
    • Outsourcing
    • EWI-20307
    • Measurements

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