Measurements serve as vital instruments to control projects involving software development outsourcing. However, managers have found it difficult to develop and implement effective measurement programs, in part because guidelines for choosing among concrete measure-ments are scarce. We address this gap between research and practice by examining frame-works and guidelines in the software process improvement literature. Our contribution com-prises a framework that provides a set of measurements (selected from the research litera-ture) for control of software development in a cooperative setting and a set of principles and guidelines for the design of an information infrastructure that provides managers with control information. We have validated our approach by showing our framework to an expert in out-sourcing projects, who confirmed its potential.
|Title of host publication||18th EuroSPI2 Conference: Industrial Proceedings|
|Editors||R. Messnarz, D. Ekert, M. Christiansen, J. Johansen, S. Koinig|
|Place of Publication||Roskilde, Denmark|
|Number of pages||10|
|Publication status||Published - Jun 2011|
|Event||18th European Systems and Software Process Improvement and Innovation Conference, EuroSPI2 2011 - Roskilde, Denmark|
Duration: 27 Jun 2011 → 29 Jun 2011
Conference number: 18
|Conference||18th European Systems and Software Process Improvement and Innovation Conference, EuroSPI2 2011|
|Period||27/06/11 → 29/06/11|
- Software Process Improvement
Ponisio, L., & van Eck, P. (2011). Metrics to improve control in outsourcing software development projects. In R. Messnarz, D. Ekert, M. Christiansen, J. Johansen, & S. Koinig (Eds.), 18th EuroSPI2 Conference: Industrial Proceedings (pp. 4.11-4.20). Roskilde, Denmark: Delta.