This dissertation explores the phenomenon of Enterprise Resource Planning (ERP) systems. This type of complex information systems, focusing on the support of a wide variety of administrative, logistic, and managerial business processes, has been heavily introduced in organizations around the world, particularly since the mid-nineties. The introduction of ERP systems in an organization will purposely and inadvertently bring about changes in the ways in which people interpret and enact processes. ERP systems ¿ through the prescription and proscription of practices ¿ bring with them new ways of working and also new representations and understandings of these work processes that are to a certain extent unforeseen and even unseen.
|Award date||6 Jul 2006|
|Place of Publication||Enschede|
|Publication status||Published - 2006|