Misunderstandings in Global Virtual Engineering Teams: Definitions, Causes, and Guidelines for Knowlegde Sharing and Interaction

Myriam Lewkowicz; Fons Wijnhoven; Anca Draghici

doi:10.1007/978-3-540-78431-9_8

Misunderstandings in Global Virtual Engineering Teams: Definitions, Causes, and Guidelines for Knowlegde Sharing and Interaction

Myriam Lewkowicz, Fons Wijnhoven, Anca Draghici

Faculty of Behavioural, Management and Social Sciences

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

14 Citations (Scopus)

Abstract

This chapter defines the misunderstandings which might occur in engineering, especially when teams are “virtual”, and the risks linked to these misunderstandings. Based on related work and our experience in particular in the VRL-KCiP network of excellence, we make the assumption that if we intend to manage these risks; we have to focus on communication errors, which are rooted in six interrelated semiotic layers. We suggest general guidelines in terms of crosscultural communications and discuss the role that IT-based tools could play in solving misunderstanding problems in virtual engineering teams.

Original language	English
Title of host publication	Methods and Tools for Effective Knowledge Life-Cycle Management
Editors	Alain Bernard, Serge Tichkiewitch
Place of Publication	Berlin, Heidelberg
Publisher	Springer
Pages	145-158
ISBN (Electronic)	978-3-540-78431-9
ISBN (Print)	978-3-540-78430-2
DOIs	https://doi.org/10.1007/978-3-540-78431-9_8
Publication status	Published - 2008

Keywords

Knowledge sharing
Design team
Virtual team
Communication errors
Team situation awareness

Access to Document

10.1007/978-3-540-78431-9_8

Cite this

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Misunderstandings in Global Virtual Engineering Teams : Definitions, Causes, and Guidelines for Knowlegde Sharing and Interaction. / Lewkowicz, Myriam; Wijnhoven, Fons; Draghici, Anca.

Methods and Tools for Effective Knowledge Life-Cycle Management. ed. / Alain Bernard; Serge Tichkiewitch. Berlin, Heidelberg : Springer, 2008. p. 145-158.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

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Misunderstandings in Global Virtual Engineering Teams: Definitions, Causes, and Guidelines for Knowlegde Sharing and Interaction

Abstract

Keywords

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