Moderated mediation to identify the knowledge stocks, learning flows and barriers at a Dutch telecom operator

Tom de Schryver; Bas Rosendaal

Moderated mediation to identify the knowledge stocks, learning flows and barriers at a Dutch telecom operator

Tom de Schryver, Bas Rosendaal

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

Abstract

Drawing on the 4I-model of Crossan et al. (1999), we have identified the knowledge stocks, learning flows and barriers at a Dutch telecom operator by means of moderated mediation. In this company, the strategic relevant knowledge stocks move in the same direction and many processes support their congruence. Yet, we also identified processes that block the creation of strategic important knowledge. While the results are company specific, the methodology used canhelp any organization in assessing its learning capacity. This paper also serves as an empirical test of two key elements of the 4I-model: its multilevel and its process orientation.

Original language	English
Title of host publication	OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012
Pages	1-21
Publication status	Published - 2013
Event	OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012 - Duration: 1 Jan 2013 → 1 Jan 2013

Conference

Conference	OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012
Period	1/01/13 → 1/01/13

Keywords

IR-87364
METIS-297990

Cite this

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title = "Moderated mediation to identify the knowledge stocks, learning flows and barriers at a Dutch telecom operator",

abstract = "Drawing on the 4I-model of Crossan et al. (1999), we have identified the knowledge stocks, learning flows and barriers at a Dutch telecom operator by means of moderated mediation. In this company, the strategic relevant knowledge stocks move in the same direction and many processes support their congruence. Yet, we also identified processes that block the creation of strategic important knowledge. While the results are company specific, the methodology used canhelp any organization in assessing its learning capacity. This paper also serves as an empirical test of two key elements of the 4I-model: its multilevel and its process orientation.",

keywords = "IR-87364, METIS-297990",

author = "{de Schryver}, Tom and Bas Rosendaal",

year = "2013",

language = "English",

pages = "1--21",

booktitle = "OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012",

note = "OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012 ; Conference date: 01-01-2013 Through 01-01-2013",

}

de Schryver, T & Rosendaal, B 2013, Moderated mediation to identify the knowledge stocks, learning flows and barriers at a Dutch telecom operator. in OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012. pp. 1-21, OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012, 1/01/13.

Moderated mediation to identify the knowledge stocks, learning flows and barriers at a Dutch telecom operator. / de Schryver, Tom; Rosendaal, Bas.
OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012. 2013. p. 1-21.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

TY - GEN

T1 - Moderated mediation to identify the knowledge stocks, learning flows and barriers at a Dutch telecom operator

AU - de Schryver, Tom

AU - Rosendaal, Bas

PY - 2013

Y1 - 2013

N2 - Drawing on the 4I-model of Crossan et al. (1999), we have identified the knowledge stocks, learning flows and barriers at a Dutch telecom operator by means of moderated mediation. In this company, the strategic relevant knowledge stocks move in the same direction and many processes support their congruence. Yet, we also identified processes that block the creation of strategic important knowledge. While the results are company specific, the methodology used canhelp any organization in assessing its learning capacity. This paper also serves as an empirical test of two key elements of the 4I-model: its multilevel and its process orientation.

AB - Drawing on the 4I-model of Crossan et al. (1999), we have identified the knowledge stocks, learning flows and barriers at a Dutch telecom operator by means of moderated mediation. In this company, the strategic relevant knowledge stocks move in the same direction and many processes support their congruence. Yet, we also identified processes that block the creation of strategic important knowledge. While the results are company specific, the methodology used canhelp any organization in assessing its learning capacity. This paper also serves as an empirical test of two key elements of the 4I-model: its multilevel and its process orientation.

KW - IR-87364

KW - METIS-297990

M3 - Conference contribution

SP - 1

EP - 21

BT - OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012

T2 - OLKC2012: International Conference on Organisational Learning, Knowledge and Capabilities, Valencia, 25-27 April 2012

Y2 - 1 January 2013 through 1 January 2013

ER -

Moderated mediation to identify the knowledge stocks, learning flows and barriers at a Dutch telecom operator

Abstract

Conference

Keywords

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