Monitoring Dependencies for SLAs: The MoDe4SLA Approach

Lianne Bodenstaff, Andreas Wombacher, Manfred Reichert, Michael C. Jaeger

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

47 Citations (Scopus)

Abstract

In service oriented computing different techniques for monitoring Service Level Agreements (SLAs) are available. Many of these monitoring approaches focus on bilateral agreements between partners. However, when monitoring composite services it is not only important to figure out whether SLAs are violated, but we also need to analyze why these violations have occurred. When offering a composite service a company depends on its content providers to meet the service level they agreed upon. Due to these dependencies a company should not only monitor the SLA of the composite service, but also the SLAs of the services it depends on. By analyzing and monitoring the composite service in this way, causes for SLA violations can be easier found. In this paper we demonstrate how to analyze SLAs during development phase and how to monitor these dependencies using event logs during runtime. We call our approach MoDe4SLA (Monitoring Dependencies for SLAs).
Original languageEnglish
Title of host publicationProceedings 2008 IEEE International Conference on Services Computing, SCC 2008
Place of PublicationLos Alamitos, CA
PublisherIEEE Computer Society Press
Pages21-29
Number of pages9
ISBN (Print)978-0-7695-3283-7
DOIs
Publication statusPublished - Jul 2008
EventIEEE 5th International Conference on Services Computing, SCC 2008 - Honolulu, United States
Duration: 8 Jul 200811 Jul 2008
Conference number: 5

Conference

ConferenceIEEE 5th International Conference on Services Computing, SCC 2008
Abbreviated titleSCC
CountryUnited States
CityHonolulu
Period8/07/0811/07/08

Keywords

  • SCS-Services

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    Bodenstaff, L., Wombacher, A., Reichert, M., & Jaeger, M. C. (2008). Monitoring Dependencies for SLAs: The MoDe4SLA Approach. In Proceedings 2008 IEEE International Conference on Services Computing, SCC 2008 (pp. 21-29). Los Alamitos, CA: IEEE Computer Society Press. https://doi.org/10.1109/SCC.2008.120