Monitoring Dependencies for SLAs: The MoDe4SLA Approach

Lianne Bodenstaff; Andreas Wombacher; Manfred Reichert; Michael C. Jaeger

doi:10.1109/SCC.2008.120

Monitoring Dependencies for SLAs: The MoDe4SLA Approach

Lianne Bodenstaff, Andreas Wombacher, Manfred Reichert, Michael C. Jaeger

Databases (Former)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

50 Citations (Scopus)

77 Downloads (Pure)

Abstract

In service oriented computing different techniques for monitoring Service Level Agreements (SLAs) are available. Many of these monitoring approaches focus on bilateral agreements between partners. However, when monitoring composite services it is not only important to figure out whether SLAs are violated, but we also need to analyze why these violations have occurred. When offering a composite service a company depends on its content providers to meet the service level they agreed upon. Due to these dependencies a company should not only monitor the SLA of the composite service, but also the SLAs of the services it depends on. By analyzing and monitoring the composite service in this way, causes for SLA violations can be easier found. In this paper we demonstrate how to analyze SLAs during development phase and how to monitor these dependencies using event logs during runtime. We call our approach MoDe4SLA (Monitoring Dependencies for SLAs).

Original language	English
Title of host publication	Proceedings 2008 IEEE International Conference on Services Computing, SCC 2008
Place of Publication	Los Alamitos, CA
Publisher	IEEE
Pages	21-29
Number of pages	9
ISBN (Print)	978-0-7695-3283-7
DOIs	https://doi.org/10.1109/SCC.2008.120
Publication status	Published - Jul 2008
Event	IEEE 5th International Conference on Services Computing, SCC 2008 - Honolulu, United States Duration: 8 Jul 2008 → 11 Jul 2008 Conference number: 5

Conference

Conference	IEEE 5th International Conference on Services Computing, SCC 2008
Abbreviated title	SCC
Country/Territory	United States
City	Honolulu
Period	8/07/08 → 11/07/08

Keywords

SCS-Services

Access to Document

10.1109/SCC.2008.120

Bodenstaff2008monitoringAccepted author version, 196 KB

Cite this

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title = "Monitoring Dependencies for SLAs: The MoDe4SLA Approach",

abstract = "In service oriented computing different techniques for monitoring Service Level Agreements (SLAs) are available. Many of these monitoring approaches focus on bilateral agreements between partners. However, when monitoring composite services it is not only important to figure out whether SLAs are violated, but we also need to analyze why these violations have occurred. When offering a composite service a company depends on its content providers to meet the service level they agreed upon. Due to these dependencies a company should not only monitor the SLA of the composite service, but also the SLAs of the services it depends on. By analyzing and monitoring the composite service in this way, causes for SLA violations can be easier found. In this paper we demonstrate how to analyze SLAs during development phase and how to monitor these dependencies using event logs during runtime. We call our approach MoDe4SLA (Monitoring Dependencies for SLAs).",

keywords = "SCS-Services",

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year = "2008",

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booktitle = "Proceedings 2008 IEEE International Conference on Services Computing, SCC 2008",

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note = "IEEE 5th International Conference on Services Computing, SCC 2008, SCC ; Conference date: 08-07-2008 Through 11-07-2008",

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Bodenstaff, L, Wombacher, A, Reichert, M & Jaeger, MC 2008, Monitoring Dependencies for SLAs: The MoDe4SLA Approach. in Proceedings 2008 IEEE International Conference on Services Computing, SCC 2008. IEEE, Los Alamitos, CA, pp. 21-29, IEEE 5th International Conference on Services Computing, SCC 2008, Honolulu, Hawaii, United States, 8/07/08. https://doi.org/10.1109/SCC.2008.120

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T1 - Monitoring Dependencies for SLAs

T2 - IEEE 5th International Conference on Services Computing, SCC 2008

AU - Bodenstaff, Lianne

AU - Wombacher, Andreas

AU - Reichert, Manfred

AU - Jaeger, Michael C.

N1 - Conference code: 5

PY - 2008/7

Y1 - 2008/7

N2 - In service oriented computing different techniques for monitoring Service Level Agreements (SLAs) are available. Many of these monitoring approaches focus on bilateral agreements between partners. However, when monitoring composite services it is not only important to figure out whether SLAs are violated, but we also need to analyze why these violations have occurred. When offering a composite service a company depends on its content providers to meet the service level they agreed upon. Due to these dependencies a company should not only monitor the SLA of the composite service, but also the SLAs of the services it depends on. By analyzing and monitoring the composite service in this way, causes for SLA violations can be easier found. In this paper we demonstrate how to analyze SLAs during development phase and how to monitor these dependencies using event logs during runtime. We call our approach MoDe4SLA (Monitoring Dependencies for SLAs).

AB - In service oriented computing different techniques for monitoring Service Level Agreements (SLAs) are available. Many of these monitoring approaches focus on bilateral agreements between partners. However, when monitoring composite services it is not only important to figure out whether SLAs are violated, but we also need to analyze why these violations have occurred. When offering a composite service a company depends on its content providers to meet the service level they agreed upon. Due to these dependencies a company should not only monitor the SLA of the composite service, but also the SLAs of the services it depends on. By analyzing and monitoring the composite service in this way, causes for SLA violations can be easier found. In this paper we demonstrate how to analyze SLAs during development phase and how to monitor these dependencies using event logs during runtime. We call our approach MoDe4SLA (Monitoring Dependencies for SLAs).

KW - SCS-Services

U2 - 10.1109/SCC.2008.120

DO - 10.1109/SCC.2008.120

M3 - Conference contribution

SN - 978-0-7695-3283-7

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EP - 29

BT - Proceedings 2008 IEEE International Conference on Services Computing, SCC 2008

PB - IEEE

CY - Los Alamitos, CA

Y2 - 8 July 2008 through 11 July 2008

ER -

Monitoring Dependencies for SLAs: The MoDe4SLA Approach

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Conference

Keywords

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