TY - JOUR
T1 - MOSAIC: A Structured Multidisciplinary Analysis for Managing the Integration of Inter-Organizational Changes
AU - Ramtahalsing, Merishna
AU - Haanstra, Willem
AU - Braaksma, Jan
AU - Rajabalinejad, Mohammad
AU - van Dongen, Leo
N1 - Funding Information:
This study was co-financed by the research and innovation contribution (PPP) of the Dutch Ministry of Economic Affairs and Climate. The authors acknowledge the support of NS and ProRail in making this study possible through the framework of the Systems Integration for Railway Advancement (SIRA) project. Furthermore, the authors acknowledge peer review feedback, which has improved this paper.
Publisher Copyright:
© 2022 The Author(s). Published with license by Taylor & Francis Group, LLC.
PY - 2022/12/2
Y1 - 2022/12/2
N2 - Sociotechnical systems like railways are becoming increasingly complex as numerous changes are constantly being integrated to improve or maintain desired performances. A crucial aspect enabling this integration is to define the scope of the changes, referred to as the system of interest. This can be challenging for engineering managers due to mounting system complexity caused by: an inter-organizational environment, a multitude of diverse stakeholders, the multidomain environment, and an increasing number of interdependencies. By employing Design Science Research, this study proposes an analysis that supports engineering managers in managing sociotechnical and inter-organizational change integration (MOSAIC) by facilitating a structured, multidisciplinary assessment of system impacts and interdependencies. The design was evaluated by applying it to an inter-organizational project in the Dutch railway system. The findings show that with MOSAIC, a system of interest can be collectively defined using the proposed process and a multidisciplinary and inter-organizational group of experts, creating mutual understanding. MOSAIC can further aid engineering managers in front-end project planning.
AB - Sociotechnical systems like railways are becoming increasingly complex as numerous changes are constantly being integrated to improve or maintain desired performances. A crucial aspect enabling this integration is to define the scope of the changes, referred to as the system of interest. This can be challenging for engineering managers due to mounting system complexity caused by: an inter-organizational environment, a multitude of diverse stakeholders, the multidomain environment, and an increasing number of interdependencies. By employing Design Science Research, this study proposes an analysis that supports engineering managers in managing sociotechnical and inter-organizational change integration (MOSAIC) by facilitating a structured, multidisciplinary assessment of system impacts and interdependencies. The design was evaluated by applying it to an inter-organizational project in the Dutch railway system. The findings show that with MOSAIC, a system of interest can be collectively defined using the proposed process and a multidisciplinary and inter-organizational group of experts, creating mutual understanding. MOSAIC can further aid engineering managers in front-end project planning.
KW - Interdependencies
KW - Inter-organizational
KW - Multidisciplinary
KW - Project management
KW - Socio-Technical Systems
KW - System Integration
KW - UT-Hybrid-D
U2 - 10.1080/10429247.2022.2143709
DO - 10.1080/10429247.2022.2143709
M3 - Article
JO - Engineering Management Journal
JF - Engineering Management Journal
SN - 1042-9247
ER -