Multi-channel management: putting it into practice

Willem Jan Pieterson; B. Klievink; M. Janssen

Multi-channel management: putting it into practice

Willem Jan Pieterson
, B. Klievink
, M. Janssen

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic

Original language	Undefined
Title of host publication	Proceedings of the 10th Annual International Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government
Editors	Soon Ae Chun, Rodrigo Sandoval, Priscilla Regan
Place of Publication	New York USA
Publisher	Association for Computing Machinery
Pages	354-355
ISBN (Print)	978-1-60558-535-2
Publication status	Published - 2009

Publication series

Name	ACM International Conference Proceeding Series
Number	volume 390

Keywords

METIS-262188

Cite this

Pieterson, W. J., Klievink, B., & Janssen, M. (2009). Multi-channel management: putting it into practice. In Soon Ae Chun, Rodrigo Sandoval, & Priscilla Regan (Eds.), Proceedings of the 10th Annual International Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government (pp. 354-355). (ACM International Conference Proceeding Series; No. volume 390). Association for Computing Machinery.

Pieterson, Willem Jan ; Klievink, B. ; Janssen, M. / Multi-channel management: putting it into practice. Proceedings of the 10th Annual International Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government. editor / Soon Ae Chun ; Rodrigo Sandoval ; Priscilla Regan. New York USA : Association for Computing Machinery, 2009. pp. 354-355 (ACM International Conference Proceeding Series; volume 390).

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Pieterson, WJ, Klievink, B & Janssen, M 2009, Multi-channel management: putting it into practice. in Soon Ae Chun, Rodrigo Sandoval & Priscilla Regan (eds), Proceedings of the 10th Annual International Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government. ACM International Conference Proceeding Series, no. volume 390, Association for Computing Machinery, New York USA, pp. 354-355.

Multi-channel management: putting it into practice. / Pieterson, Willem Jan; Klievink, B.; Janssen, M.
Proceedings of the 10th Annual International Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government. ed. / Soon Ae Chun; Rodrigo Sandoval; Priscilla Regan. New York USA: Association for Computing Machinery, 2009. p. 354-355 (ACM International Conference Proceeding Series; No. volume 390).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic

TY - CHAP

T1 - Multi-channel management: putting it into practice

AU - Pieterson, Willem Jan

AU - Klievink, B.

AU - Janssen, M.

PY - 2009

Y1 - 2009

KW - METIS-262188

M3 - Chapter

SN - 978-1-60558-535-2

T3 - ACM International Conference Proceeding Series

SP - 354

EP - 355

BT - Proceedings of the 10th Annual International Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government

A2 - Soon Ae Chun, null

A2 - Rodrigo Sandoval, null

A2 - Priscilla Regan, null

PB - Association for Computing Machinery

CY - New York USA

ER -

Pieterson WJ, Klievink B, Janssen M. Multi-channel management: putting it into practice. In Soon Ae Chun, Rodrigo Sandoval, Priscilla Regan, editors, Proceedings of the 10th Annual International Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government. New York USA: Association for Computing Machinery. 2009. p. 354-355. (ACM International Conference Proceeding Series; volume 390).