Multi-channel Management Strategy and Coordination: The next hurdle in customer-orientation

B. Klievink, M. Janssen, Willem Jan Pieterson, E. Fielt

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

Original language	Undefined
Title of host publication	DG.02008, The proceedings of the 8th Annual International Digital Government Research Conference
Place of Publication	Montreal - Canada
Publisher	DG.02008
Pages	-
Publication status	Published - 2008

Keywords

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title = "Multi-channel Management Strategy and Coordination: The next hurdle in customer-orientation",

keywords = "METIS-253011",

author = "B. Klievink and M. Janssen and Pieterson, {Willem Jan} and E. Fielt",

year = "2008",

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booktitle = "DG.02008, The proceedings of the 8th Annual International Digital Government Research Conference",

publisher = "DG.02008",

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DG.02008, The proceedings of the 8th Annual International Digital Government Research Conference. Montreal - Canada : DG.02008, 2008. p. -.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

TY - CHAP

T1 - Multi-channel Management Strategy and Coordination: The next hurdle in customer-orientation

AU - Klievink, B.

AU - Janssen, M.

AU - Pieterson, Willem Jan

AU - Fielt, E.

PY - 2008

Y1 - 2008

KW - METIS-253011

M3 - Chapter

SP - -

BT - DG.02008, The proceedings of the 8th Annual International Digital Government Research Conference

PB - DG.02008

CY - Montreal - Canada

ER -