@inbook{786adbe954994f50b2378bc5141e1a91,
title = "Multi-channel Marketing: An experiment on unobtrusively guiding citizens to the internet",
keywords = "METIS-262181",
author = "M. Teerling and Pieterson, \{Willem Jan\}",
year = "2009",
language = "Undefined",
isbn = "978-1-60558-535-2",
series = "ACM International Conference Proceeding Series",
publisher = "Association for Computing Machinery",
number = "volume 390",
pages = "104--112",
editor = "\{Soon Ae Chun\} and \{Rodrigo Sandoval\} and \{Priscilla Regan\}",
booktitle = "Proceedings of the 10th Annual International Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government",
address = "United States",
}