TY - GEN
T1 - On the Design of User-centric Supporting Service Composition Environments
AU - Goncalves da Silva, Eduardo
AU - Ferreira Pires, Luis
AU - van Sinderen, Marten J.
N1 - 10.1109/ITNG.2010.208
PY - 2010/4
Y1 - 2010/4
N2 - In a user-centric service creation process, users should drive the service creation, in which services can be composed out of existing services. However, the creation is expected to take place also at runtime and possibly be performed by non-technical users. These users require support in the composition process, since they cannot deal with all the technical details of service composition. Furthermore, users have different characteristics and properties. In this paper we propose a classification of users in terms of their application domain and technical knowledge in order to identify different types of users and their requirements in the service composition process. These requirements can be used to design and build suitable supporting composition environments. Although our classification of users may seem trivial at first sight, it is quite essential for identifying users requirements and derive the appropriate supporting environment. Nowadays most of the approaches are technology-driven rather than user-oriented. We argue that only by taking the user into account a truly user-centric service creation and delivery can be achieved.
AB - In a user-centric service creation process, users should drive the service creation, in which services can be composed out of existing services. However, the creation is expected to take place also at runtime and possibly be performed by non-technical users. These users require support in the composition process, since they cannot deal with all the technical details of service composition. Furthermore, users have different characteristics and properties. In this paper we propose a classification of users in terms of their application domain and technical knowledge in order to identify different types of users and their requirements in the service composition process. These requirements can be used to design and build suitable supporting composition environments. Although our classification of users may seem trivial at first sight, it is quite essential for identifying users requirements and derive the appropriate supporting environment. Nowadays most of the approaches are technology-driven rather than user-oriented. We argue that only by taking the user into account a truly user-centric service creation and delivery can be achieved.
KW - IR-71544
KW - METIS-270699
KW - Service oriented computing
KW - EWI-16942
KW - User-centric Service Composition
KW - SCS-Services
KW - User Characterisation and Types
U2 - 10.1109/ITNG.2010.208
DO - 10.1109/ITNG.2010.208
M3 - Conference contribution
SN - 978-0-7695-3984-3
SP - 666
EP - 671
BT - Proceedings of IEEE International Conference on Information Technology: New Generations
A2 - Latifi, S.
PB - IEEE
CY - Los Alamitos
T2 - IEEE International Conference on Information Technology: New Generations
Y2 - 12 April 2010 through 14 April 2010
ER -