Online versus Conventional Shopping: Consumers' Risk Perception and Regulatory Focus

Guda van Noort, Peter Kerkhof, B.M. Fennis

    Research output: Contribution to journalArticleAcademic

    37 Citations (Scopus)

    Abstract

    In two experiments, the impact of shopping context on consumers' risk perceptions and regulatory focus was examined. We predicted that individuals perceive an online (vs. conventional) shopping environment as more risky and that an online shopping environment, by its risky nature, primes a prevention focus. The findings in Study 1 demonstrate these effects by using self-report measures for risk perception and prevention focus. In Study 2, we replicated these findings and demonstrated that the effect of an online shopping environment carries over to behavior in a domain unrelated to shopping.
    Original languageUndefined
    Pages (from-to)731-733
    JournalCyberPsychology & behavior
    Volume10
    Issue number5
    DOIs
    Publication statusPublished - 1 Oct 2007

    Keywords

    • IR-58593

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