Abstract
In recent years, disruptive technologies have advanced at a rapid pace. These new developments have the power to accelerate the production and delivery, improve the quality, and reduce the costs of goods and services, as well as to contribute to individual and collective well-being. However, their adoption relies largely on user trust. And trust, due to its dynamic nature, is fragile. Therefore, just as important as to build trust is to maintain it. To build sustainable trust it is fundamental to understand the composition of trust relations and what factors can influence them. To address this issue, in this paper, we provide ontological foundations for trust dynamics. We extend our previous work, the Reference Ontology of Trust (ROT), to clarify and provide a deeper account of some building blocks of trust as well as the many factors that can influence trust relations. We illustrate the working of ROT by applying it to a real case study concerning citizens’ trust in central bank digital currency ecosystems, which has been conducted in close collaboration with a national central bank.
| Original language | English |
|---|---|
| Title of host publication | Research Challenges in Information Science |
| Subtitle of host publication | 16th International Conference, RCIS 2022, Barcelona, Spain, May 17-20, 2022, Proceedings |
| Editors | Renata S. S. Guizzardi, Jolita Ralyté, Xavier Franch |
| Publisher | Springer |
| Pages | 354-371 |
| Number of pages | 18 |
| Volume | 446 |
| ISBN (Electronic) | 978-3-031-05760-1 |
| ISBN (Print) | 978-3-031-05759-5 |
| DOIs | |
| Publication status | Published - 2022 |
| Event | 16th International Conference on Research Challenges in Information Science, RCIS 2022 - Barcelona, Spain Duration: 17 May 2022 → 20 May 2022 Conference number: 16 |
Publication series
| Name | Lecture Notes in Business Information Processing |
|---|---|
| Publisher | Springer |
| Volume | 446 |
| ISSN (Print) | 1865-1348 |
| ISSN (Electronic) | 1865-1356 |
Conference
| Conference | 16th International Conference on Research Challenges in Information Science, RCIS 2022 |
|---|---|
| Abbreviated title | RCIS 2022 |
| Country/Territory | Spain |
| City | Barcelona |
| Period | 17/05/22 → 20/05/22 |
Keywords
- Trust dynamics
- UFO
- OntoUML
- Central bank digital currency
- 2023 OA procedure
Fingerprint
Dive into the research topics of 'Ontological Foundations for Trust Dynamics: The Case of Central Bank Digital Currency Ecosystems'. Together they form a unique fingerprint.Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver