Operator guidance systems in road construction: a technological mediation perspective

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Purpose - Using real-time support systems may help operators in road construction to improve paving and compaction operations. Nowadays, these systems transform from descriptive to prescriptive systems. Prescriptive or operator guidance systems propose operators actionable compaction strategies and guidance, based on data collected. It is investigated how these systems mediate the perceptions and actions of operators in road pavement practice.
Design/methodology/approach - A case study is conducted of a specific application of an operator guidance system in a road pavement project. In this case study, comprehensive information is presented regarding the process of converting input in the form of data from cameras and sensors into useful output. The ways in which operator guidance systems translate data into actionable guidance for operators is analyzed from the technological mediation perspective.
Findings - Operator guidance systems mediate actions of operators physically, cognitively, and contextually. These different types of action mediation are related to preconditions for successful implementation and use of these systems. Coercive interventions only succeed if there is widespread agreement among operators. Persuasive interventions are most effective when collective and individual interests align. Contextual influence relates to designs of operator guidance systems that determine human–technology interactions when using them.
Originality – This is the first study that analyzes the functioning of an operator guidance system using the technological mediation approach. It adds a new perspective on the interaction between this system and its users in road pavement practice.
Original languageEnglish
Pages (from-to)1
Number of pages14
JournalFrontiers in Engineering and Built Environment
Publication statusAccepted/In press - 27 Mar 2024


  • Real-time support systems
  • Technological mediation
  • Operators
  • Road pavement


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