Perception of non-verbal emotional listener feedback

This paper reports on a listening test assessing the perception of short non-verbal emotional vocalisations emitted by a listener as feedback to the speaker. We clarify the concepts backchannel and feedback, and investigate the use of affect bursts as a means of giving emotional feedback via the backchannel. Experiments with German and Dutch subjects confirm that the recognition of emotion from affect bursts in a dialogical context is similar to their perception in isolation. We also investigate the acceptability of affect bursts when used as listener feedback. Acceptability appears to be linked to display rules for emotion expression. While many ratings were similar between Dutch and German listeners, a number of clear differences was found, suggesting language-specific affect bursts.