@inbook{4336ced8d28f40338b33c9e02bc96e12,
title = "Performance indicators and quality assessment in European higher education (P174)",
keywords = "METIS-101306",
author = "Jongbloed, {Benjamin W.A.} and Westerheijden, {Donald F.}",
year = "1994",
language = "Undefined",
isbn = "0 7879 9964 4",
pages = "37--50",
booktitle = "In: Borden, V.M.H., T.W. Banta (eds.), Using performance indicators to guide strategic decision making",
publisher = "New Directions for Institutional Research, no. 82, Summer 19",
}