Personas: The Linking Pin in Holistic Design for eHealth

Lex Stefan van Velsen, Julia E.W.C. van Gemert-Pijnen, N. Nijland, Desirée Beaujean, Jim van Steenbergen

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    Abstract

    Personas, lively descriptions of distinctive user groups for a technology, have the potential to be a useful tool for designing useful and usable eHealth services. In this paper we discuss the role of personas in a holistic design approach for eHealth: the CeHRes roadmap. We show, using the case of a mobile tick and Lyme tool, how one can develop personas and how one can use these personas in future design efforts. We argue that they can be useful for creating requirements and eHealth design, can be the basis for the development of scenarios that guide problem analysis with stakeholders, and finally, can inform both formative and summative evaluations.
    Original languageEnglish
    Title of host publicationeTELEMED 2012 : The Fourth International Conference on eHealth, Telemedicine, and Social Medicine
    Pages128-133
    Publication statusPublished - 31 Jan 2012
    Event4th International Conference on eHealth, Telemedicine, and Social Medicine, eTELEMED 2012 - Valencia, Spain
    Duration: 30 Jan 20124 Feb 2012
    Conference number: 4

    Conference

    Conference4th International Conference on eHealth, Telemedicine, and Social Medicine, eTELEMED 2012
    Abbreviated titleeTELEMED
    CountrySpain
    CityValencia
    Period30/01/124/02/12

    Keywords

    • METIS-289869
    • IR-82319

    Cite this

    van Velsen, L. S., van Gemert-Pijnen, J. E. W. C., Nijland, N., Beaujean, D., & van Steenbergen, J. (2012). Personas: The Linking Pin in Holistic Design for eHealth. In eTELEMED 2012 : The Fourth International Conference on eHealth, Telemedicine, and Social Medicine (pp. 128-133)