Picking Favorites: The Influence of Robot Eye-Gaze on Interactions with Multiple Users

Daphne E. Karreman, Gilberto U. Sepúlveda Bradford, Elisabeth M.A.G. van Dijk, Manja Lohse, Vanessa Evers

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    3 Citations (Scopus)
    20 Downloads (Pure)

    Abstract

    We evaluated the effects of robot gaze behavior on interactions with multiple users in a museum-like setting. We posit that a robot needs to divide its attention between multiple users and may be able to use its gaze to ‘point’ at objects of interest. A 2 (person-oriented [only looking at participants] vs. object-oriented [also looking at artworks] gaze) x 2 (‘favored’ [looked at more] vs. ‘not favored’ [looked at less] by the robot) mixed factorial design (N=57) study was carried out in a museum-like lab setting where a robot talked about two artworks to groups of three participants. Results indicate that ‘favored’ participants did indeed pay more attention to the robot and the artworks. However, surprisingly they paid more attention when the robot did not look over to the object of interest compared to when it did give this gaze cue. The findings suggest that using an object-oriented gaze as a cue for people to look at an object may not carry across readily from person-to-person to human-robot communication. People had trouble interpreting the cue and were possibly distracted by the robot’s movement.
    Original languageEnglish
    Title of host publicationProceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2013
    Place of PublicationPiscataway, NJ
    PublisherIEEE ROBOTICS AND AUTOMATION SOCIETY
    Pages123-128
    Number of pages6
    ISBN (Print)978-1-4673-6357-0
    DOIs
    Publication statusPublished - Nov 2013
    Event2013 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2013 - Tokyo, Japan
    Duration: 3 Nov 20137 Nov 2013
    http://ewh.ieee.org/soc/ras/conf/CoSponsored/IROS/2013/www.iros2013.org/index.html

    Conference

    Conference2013 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2013
    Abbreviated titleIROS
    CountryJapan
    CityTokyo
    Period3/11/137/11/13
    Internet address

    Keywords

    • HMI-HF: Human Factors
    • EC Grant Agreement nr.: FP7/288235
    • EC Grant Agreement nr.: FP7/2007-2013

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  • Cite this

    Karreman, D. E., Sepúlveda Bradford, G. U., van Dijk, E. M. A. G., Lohse, M., & Evers, V. (2013). Picking Favorites: The Influence of Robot Eye-Gaze on Interactions with Multiple Users. In Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2013 (pp. 123-128). Piscataway, NJ: IEEE ROBOTICS AND AUTOMATION SOCIETY. https://doi.org/10.1109/IROS.2013.6696342