Pitfalls and Potentials of Knowledge Management

M. Kalantzis (Editor), R.S. Choenni, Saskia Harkema, B. Cope (Editor), Debora Moolenaar

Research output: Contribution to journalArticleAcademicpeer-review


Organizations are interested in actively using knowledge / past experiences to improve their business processes. In this paper, we address some of the major issues in obtaining this goal. We discuss the importance of codifying and representing knowledge in computerized information systems, the distribution of knowledge to knowledge workers, and the interaction between knowledge workers via computer systems for knowledge management. We signal the pitfalls and potentials involved in these issues for knowledge management.
Original languageUndefined
Pages (from-to)33-40
Number of pages8
JournalInternational journal of knowledge, culture and change management
Issue number7
Publication statusPublished - 2005


  • IR-63550
  • EWI-7401
  • METIS-248810

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