Placing Users and Nonusers at the Heart of Technology’

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Abstract

In this chapter, we discuss recent developments in the study of users and non-users to illustrate the wide variety of ways in which people act as agents of sociotechnical change. In the first section, we suggest that a focus on the changing socio-technical landscapes in which users meet technologies is a productive way to understand how users and non-users still matter today. Subsequent sections describe conceptual approaches developed in specific topical fields at the intersections of STS, Innovation Studies, and the Sociology of the Body. We conclude by discussing recent developments in research on non-users.
Original languageEnglish
Title of host publicationScience, Technology and Society. Perspectives and Directions
EditorsTodd Pittinsky
Place of PublicationCambridge
PublisherCambridge University Press
Chapter7
Pages163-175
Number of pages13
EditionScience, Technology and Society. Perspectives and Directions.
ISBN (Electronic)9781316730829
ISBN (Print)9781316616895
Publication statusPublished - 21 Nov 2019

Keywords

  • users
  • science and technology studies

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  • Cite this

    Oudshoorn, N. (2019). Placing Users and Nonusers at the Heart of Technology’. In T. Pittinsky (Ed.), Science, Technology and Society. Perspectives and Directions (Science, Technology and Society. Perspectives and Directions. ed., pp. 163-175). Cambridge: Cambridge University Press.