Poster: Discovering requirements of behaviour change software systems from negative user experience

Nelly Condori-Fernandez; Alejandro Catala Bolos; Patricia Lago

doi:10.1145/3183440.3195072

Poster: Discovering requirements of behaviour change software systems from negative user experience

Nelly Condori-Fernandez, Alejandro Catala Bolos, Patricia Lago

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

4 Citations (Scopus)

Abstract

Behavior Change Software systems (BCSSs) have shown promising outcomes in terms of promoting healthy behaviors. However, a negative User Experience (UX) can be induced by BCSS if designers do not have clear understanding of the requirements that factually help in changing the user behavior that achieves a sustainability goal. In order to get insights into how to discover such sustainability requirements, we propose a discovery approach, whose emphasis is placed on negative UX assessed through attitudes and behaviors expressed by users due to the lack of fulfillment of actual user needs. The approach is tested on existing software systems designed for preventing or reducing Repetitive Strain Injury as a particular category of BCSS. Twelve requirements that contribute to social sustainability were discovered.

Original language	English
Title of host publication	Proceedings - International Conference on Software Engineering
Publisher	IEEE Computer Society Press
Pages	222-223
Number of pages	2
ISBN (Electronic)	9781450356633
DOIs	https://doi.org/10.1145/3183440.3195072
Publication status	Published - 27 May 2018
Event	40th ACM/IEEE International Conference on Software Engineering, ICSE 2018 - Gothenburg, Sweden Duration: 27 May 2018 → 3 Jun 2018 Conference number: 40

Conference

Conference	40th ACM/IEEE International Conference on Software Engineering, ICSE 2018
Abbreviated title	ICSE 2018
Country/Territory	Sweden
City	Gothenburg
Period	27/05/18 → 3/06/18

Keywords

Requirements discovery
Social sustainability requirements
User needs
UX assessment

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10.1145/3183440.3195072

Cite this

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title = "Poster: Discovering requirements of behaviour change software systems from negative user experience",

abstract = "Behavior Change Software systems (BCSSs) have shown promising outcomes in terms of promoting healthy behaviors. However, a negative User Experience (UX) can be induced by BCSS if designers do not have clear understanding of the requirements that factually help in changing the user behavior that achieves a sustainability goal. In order to get insights into how to discover such sustainability requirements, we propose a discovery approach, whose emphasis is placed on negative UX assessed through attitudes and behaviors expressed by users due to the lack of fulfillment of actual user needs. The approach is tested on existing software systems designed for preventing or reducing Repetitive Strain Injury as a particular category of BCSS. Twelve requirements that contribute to social sustainability were discovered.",

keywords = "Requirements discovery, Social sustainability requirements, User needs, UX assessment",

author = "Nelly Condori-Fernandez and Bolos, {Alejandro Catala} and Patricia Lago",

note = "Publisher Copyright: {\textcopyright} 2018 Authors.; 40th ACM/IEEE International Conference on Software Engineering, ICSE 2018, ICSE 2018 ; Conference date: 27-05-2018 Through 03-06-2018",

year = "2018",

month = may,

day = "27",

doi = "10.1145/3183440.3195072",

language = "English",

pages = "222--223",

booktitle = "Proceedings - International Conference on Software Engineering",

publisher = "IEEE Computer Society Press",

}

Condori-Fernandez, N, Bolos, AC & Lago, P 2018, Poster: Discovering requirements of behaviour change software systems from negative user experience. in Proceedings - International Conference on Software Engineering. IEEE Computer Society Press, pp. 222-223, 40th ACM/IEEE International Conference on Software Engineering, ICSE 2018, Gothenburg, Sweden, 27/05/18. https://doi.org/10.1145/3183440.3195072

Poster : Discovering requirements of behaviour change software systems from negative user experience. / Condori-Fernandez, Nelly; Bolos, Alejandro Catala; Lago, Patricia.

Proceedings - International Conference on Software Engineering. IEEE Computer Society Press, 2018. p. 222-223.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Poster

T2 - 40th ACM/IEEE International Conference on Software Engineering, ICSE 2018

AU - Condori-Fernandez, Nelly

AU - Bolos, Alejandro Catala

AU - Lago, Patricia

N1 - Conference code: 40

PY - 2018/5/27

Y1 - 2018/5/27

N2 - Behavior Change Software systems (BCSSs) have shown promising outcomes in terms of promoting healthy behaviors. However, a negative User Experience (UX) can be induced by BCSS if designers do not have clear understanding of the requirements that factually help in changing the user behavior that achieves a sustainability goal. In order to get insights into how to discover such sustainability requirements, we propose a discovery approach, whose emphasis is placed on negative UX assessed through attitudes and behaviors expressed by users due to the lack of fulfillment of actual user needs. The approach is tested on existing software systems designed for preventing or reducing Repetitive Strain Injury as a particular category of BCSS. Twelve requirements that contribute to social sustainability were discovered.

AB - Behavior Change Software systems (BCSSs) have shown promising outcomes in terms of promoting healthy behaviors. However, a negative User Experience (UX) can be induced by BCSS if designers do not have clear understanding of the requirements that factually help in changing the user behavior that achieves a sustainability goal. In order to get insights into how to discover such sustainability requirements, we propose a discovery approach, whose emphasis is placed on negative UX assessed through attitudes and behaviors expressed by users due to the lack of fulfillment of actual user needs. The approach is tested on existing software systems designed for preventing or reducing Repetitive Strain Injury as a particular category of BCSS. Twelve requirements that contribute to social sustainability were discovered.

KW - Requirements discovery

KW - Social sustainability requirements

KW - User needs

KW - UX assessment

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DO - 10.1145/3183440.3195072

M3 - Conference contribution

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EP - 223

BT - Proceedings - International Conference on Software Engineering

PB - IEEE Computer Society Press

Y2 - 27 May 2018 through 3 June 2018

ER -

Poster: Discovering requirements of behaviour change software systems from negative user experience

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