Pragmatic Will with ICT

Nicole Marjolijn Koster

    Research output: Chapter in Book/Report/Conference proceedingChapterProfessional


    In this chapter we focus on the ICT implementation and relevant factors enhancing a Pragmatic Will with ICT at Buurtzorg. ICT starts with supporting the primary process at Buurtzorg aiming to serve the clients’ needs from a holistic focus. How the principles of Buurtzorg are integrated and simplified through ICT facilities will be explained. Another aspect of the Pragmatic Will is the process of implementation and the argumentations behind the decisions to implement ICT. The implementation of ICT at Buurtzorg seemed to be a step by step creativity process that comprises of the following three elements: frugal attitude, smart simplification, and its effectual way of designing the ICT solutions.
    Original languageEnglish
    Title of host publicationOrganizational Innovation by Integrating Simplification
    Subtitle of host publicationLearning from Buurtzorg Nederland
    EditorsS.S. Nandram
    ISBN (Print)978-3-319-11725-6
    Publication statusPublished - 2016

    Publication series

    NameManagement for Professionals


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