Process performance indicators in project pre-design stage

T. Haponava, Saad H.S. Al-Jibouri, Isabelle Reymen

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Traditionally performance in construction is measured based on the "iron-triangle”- time, cost and quality. In recent years indicators have been developed to include the measurements of other aspects of project performance. The main shortcoming of these however is that most of them are lagging indicators and hence are of little use for controlling the performance during the projects. This paper reviews the existing key performance indicators, their types, use and shortcomings. The paper describes a proposed conceptual framework for developing performance indicators for the pre-design stage, of which the briefing process is an important part. In this framework a process mapping methodology is suggested to identify the main activities that take place in the pre-design phase, the dependencies between them and the stakeholders involved. Initial investigation of the proposed framework has shown that it is a viable model that has already helped in identifying the relevant processes of the pre-design phase and the related indicators.
Original languageEnglish
Title of host publicationAdaptables 2006
Subtitle of host publicationproceedings of the joint CIB, Tensinet, IASS International Conference on Adaptability in Design and Construction
EditorsF. Scheublin, A. Pronk, M. Prins, S. Emmitt, A den Otter
Place of PublicationEindhoven
PublisherEindhoven University of Technology
Number of pages6
ISBN (Print)90-72152-03-4
Publication statusPublished - 3 Jul 2006
EventInternational Conference on Adaptable Building Structures, ADAPTABLES 2006 - Eindhoven, Netherlands
Duration: 3 Jul 20065 Jul 2006


ConferenceInternational Conference on Adaptable Building Structures, ADAPTABLES 2006
Abbreviated titleADAPTABLES


  • IR-58079
  • Performance measurements
  • stakeholders’ requirements
  • METIS-235770
  • performance indicators
  • Communication


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