Procurement of complex performance in public infrastructure: a process perspective

Andreas Hartmann, Jens Roehrich, Andrew Davies, Lars Frederiksen

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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The paper analyzes the process of transitioning from procuring single products and services to procuring complex performance in public infrastructure. The aim is to examine the change in the interactions between buyer and supplier, the emergence of value co-creation and the capability development during the transition process. Based on a multiple, longitudinal case study the paper proposes three generic transition stages towards increased performance and infrastructural complexity. These stages may help managers of public agencies to identify the current procurement level and the contractual and relational challenges they need to master when moving towards the procurement of complex performance.
Original languageEnglish
Title of host publicationBook of abstracts: 18th International Annual EurOMA Conference: Exploring interfaces, 3-6 July 2011
EditorsJ. Davies, T. Harrington, D. Kirkwood, M. Holweg
Place of PublicationCambridge, UK
PublisherUniversity of Cambridge
ISBN (Print)978-1-902546-94-0
Publication statusPublished - 3 Jul 2011
Event18th International Annual EurOMA Conference 2011: Exploring interfaces - University of Cambridge, Cambridge, UK
Duration: 3 Jul 20116 Jul 2011
Conference number: 18


Conference18th International Annual EurOMA Conference 2011
CityCambridge, UK
Internet address


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