Abstract
The paper analyzes the process of transitioning from procuring single products and services to procuring complex performance in public infrastructure. The aim is to examine the change in the interactions between buyer and supplier, the emergence of value co-creation and the capability development during the transition process. Based on a multiple, longitudinal case study the paper proposes three generic transition stages towards increased performance and infrastructural complexity. These stages may help managers of public agencies to identify the current procurement level and the contractual and relational challenges they need to master when moving towards the procurement of complex performance.
Original language | English |
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Title of host publication | Book of abstracts: 18th International Annual EurOMA Conference: Exploring interfaces, 3-6 July 2011 |
Editors | J. Davies, T. Harrington, D. Kirkwood, M. Holweg |
Place of Publication | Cambridge, UK |
Publisher | University of Cambridge |
Pages | 1-10 |
ISBN (Print) | 978-1-902546-94-0 |
Publication status | Published - 3 Jul 2011 |
Event | 18th International Annual EurOMA Conference 2011: Exploring interfaces - University of Cambridge, Cambridge, UK Duration: 3 Jul 2011 → 6 Jul 2011 Conference number: 18 http://www.euroma2011.org/ |
Conference
Conference | 18th International Annual EurOMA Conference 2011 |
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City | Cambridge, UK |
Period | 3/07/11 → 6/07/11 |
Internet address |