Productivity in Collaboration-intensive Knowledge Work: The Collaboration Management Imperative

Kjetil Kristensen, Björn Kijl

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

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    Abstract

    Collaboration is a hot issue, and is to an increasing extent recognised as a key driver of overall business performance, innovation capabilities and productivity. However, few companies methodically evaluate how well they perform in the area of collaboration, and few companies have implemented management and leadership principles to systematically improve collaborative performance. This article describes the commonly occurring mismatch between the potential impact of collaboration on business performance and the attention given to collaboration. Furthermore, the article explains why companies should approach collaboration strategically, and identify new ways of fostering and facilitating collaboration in a structured manner. The article proposes a value perspective on collaboration and provides a framework for classifying and managing different factors related to collaboration, and concludes with a list of specific action points for organisations that are interested in improving their collaborative performance and obtaining a higher Return on Investment (ROI) on their collaboration initiatives
    Original languageEnglish
    Title of host publication2008 IEEE International Technology Management Conference (ICE)
    Place of PublicationPiscataway, NJ
    PublisherIEEE
    Number of pages8
    ISBN (Print)978-0-85358-244-1
    Publication statusPublished - 23 Jun 2008
    Event14th International Conference on Concurrent Enterprising, ICE 2008 - Lissabon, Portugal
    Duration: 23 Jun 200825 Jun 2008
    Conference number: 14

    Conference

    Conference14th International Conference on Concurrent Enterprising, ICE 2008
    Abbreviated titleICE
    CountryPortugal
    CityLissabon
    Period23/06/0825/06/08

    Keywords

    • Collaboration
    • Management
    • Business performance
    • Knowledge work
    • eProfessional

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