Putting the Value in VR: How to Systematically and Iteratively Develop a Value-Based VR Application with a Complex Target Group

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Abstract

In development, implementation and evaluation of eHealth it is essential to account for stakeholders' perspectives, opinions and values, which are statements that specify what stakeholders want to achieve or improve via a technology. The use of values enables developers to systematically include stakeholders' perspectives and the context of use in an eHealth development process. However, there are relatively few papers that explain how to use values in technology development. Consequently, in this paper we show how we formulated values during the multi-method, interdisciplinary and iterative development process of a VR application for a complex setting: forensic mental healthcare. We report the main foundations for these values: the outcomes of an online questionnaire with patients, therapists and other stakeholders (n=146) and interviews with patients and therapists (n=18). We show how a multidisciplinary project team used these qualitative results to formulate and adapt values and create lo-fi prototypes of a VR application. We discuss the importance of a systematic development process with multiple formative evaluations for eHealth and reflect on the role of values within this.
Original languageEnglish
Title of host publicationCHI '19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
ISBN (Electronic)978-1-4503-5970-2
DOIs
Publication statusPublished - May 2019
Event2019 CHI Conference on Human Factors in Computing Systems, CHI 2019: Weaving the threads of CHI - Scottish Event Campus, Glasgow, United Kingdom
Duration: 4 May 20199 May 2019
Conference number: 1
https://chi2019.acm.org/

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems, CHI 2019
Abbreviated titleCHI 2019
CountryUnited Kingdom
CityGlasgow
Period4/05/199/05/19
Internet address

Cite this

@inproceedings{6745b1f554184b3ca286c9c8b6e7c003,
title = "Putting the Value in VR: How to Systematically and Iteratively Develop a Value-Based VR Application with a Complex Target Group",
abstract = "In development, implementation and evaluation of eHealth it is essential to account for stakeholders' perspectives, opinions and values, which are statements that specify what stakeholders want to achieve or improve via a technology. The use of values enables developers to systematically include stakeholders' perspectives and the context of use in an eHealth development process. However, there are relatively few papers that explain how to use values in technology development. Consequently, in this paper we show how we formulated values during the multi-method, interdisciplinary and iterative development process of a VR application for a complex setting: forensic mental healthcare. We report the main foundations for these values: the outcomes of an online questionnaire with patients, therapists and other stakeholders (n=146) and interviews with patients and therapists (n=18). We show how a multidisciplinary project team used these qualitative results to formulate and adapt values and create lo-fi prototypes of a VR application. We discuss the importance of a systematic development process with multiple formative evaluations for eHealth and reflect on the role of values within this.",
author = "Hanneke Kip and Kelders, {Saskia M.} and {van Gemert-Pijnen}, {Lisette J.E.W.C.}",
year = "2019",
month = "5",
doi = "10.1145/3290605.3300365",
language = "English",
booktitle = "CHI '19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems",

}

Kip, H, Kelders, SM & van Gemert-Pijnen, LJEWC 2019, Putting the Value in VR: How to Systematically and Iteratively Develop a Value-Based VR Application with a Complex Target Group. in CHI '19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems., 135, 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, United Kingdom, 4/05/19. https://doi.org/10.1145/3290605.3300365

Putting the Value in VR : How to Systematically and Iteratively Develop a Value-Based VR Application with a Complex Target Group. / Kip, Hanneke ; Kelders, Saskia M.; van Gemert-Pijnen, Lisette J.E.W.C.

CHI '19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. 2019. 135.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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AB - In development, implementation and evaluation of eHealth it is essential to account for stakeholders' perspectives, opinions and values, which are statements that specify what stakeholders want to achieve or improve via a technology. The use of values enables developers to systematically include stakeholders' perspectives and the context of use in an eHealth development process. However, there are relatively few papers that explain how to use values in technology development. Consequently, in this paper we show how we formulated values during the multi-method, interdisciplinary and iterative development process of a VR application for a complex setting: forensic mental healthcare. We report the main foundations for these values: the outcomes of an online questionnaire with patients, therapists and other stakeholders (n=146) and interviews with patients and therapists (n=18). We show how a multidisciplinary project team used these qualitative results to formulate and adapt values and create lo-fi prototypes of a VR application. We discuss the importance of a systematic development process with multiple formative evaluations for eHealth and reflect on the role of values within this.

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