Putting the Value in VR: How to Systematically and Iteratively Develop a Value-Based VR Application with a Complex Target Group

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    Abstract

    In development, implementation and evaluation of eHealth it is essential to account for stakeholders' perspectives, opinions and values, which are statements that specify what stakeholders want to achieve or improve via a technology. The use of values enables developers to systematically include stakeholders' perspectives and the context of use in an eHealth development process. However, there are relatively few papers that explain how to use values in technology development. Consequently, in this paper we show how we formulated values during the multi-method, interdisciplinary and iterative development process of a VR application for a complex setting: forensic mental healthcare. We report the main foundations for these values: the outcomes of an online questionnaire with patients, therapists and other stakeholders (n=146) and interviews with patients and therapists (n=18). We show how a multidisciplinary project team used these qualitative results to formulate and adapt values and create lo-fi prototypes of a VR application. We discuss the importance of a systematic development process with multiple formative evaluations for eHealth and reflect on the role of values within this.
    Original languageEnglish
    Title of host publicationCHI '19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
    ISBN (Electronic)978-1-4503-5970-2
    DOIs
    Publication statusPublished - May 2019
    Event2019 CHI Conference on Human Factors in Computing Systems, CHI 2019: Weaving the threads of CHI - Scottish Event Campus, Glasgow, United Kingdom
    Duration: 4 May 20199 May 2019
    Conference number: 1
    https://chi2019.acm.org/

    Conference

    Conference2019 CHI Conference on Human Factors in Computing Systems, CHI 2019
    Abbreviated titleCHI 2019
    Country/TerritoryUnited Kingdom
    CityGlasgow
    Period4/05/199/05/19
    Internet address

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