Quantity and Quality of Support for Digital Engagement

Alexander Johannes Aloysius Maria van Deursen; Ellen Helsper

Quantity and Quality of Support for Digital Engagement

Alexander Johannes Aloysius Maria van Deursen, Ellen Helsper

Faculty of Behavioural, Management and Social Sciences

Research output: Contribution to conference › Paper

Abstract

Following the course taking by digital divide or digital inclusion research, this paper uses socio-cultural, socio-economic, social, and digital indicators to predict access to and the type of potential and actual social support networks that might help an individual in using the Internet. In addition, the paper examines the quality of the support received which is neglected in most investigations that mainly focus on quantitative indicators of support. The study draws on a representative survey conducted in the Netherlands; 1,149 responses were obtained. The results show that while there are no real inequalities in access to and use of support, the quality of the support that people access is unequally distributed replicating existing patterns of disadvantage

Original language	English
Publication status	Published - 9 Jun 2016
Event	66th Annual Conference of the International Communication Association, ICA 2016: Communication with Power - Fukuoka, Japan, Fukuoka, Japan Duration: 9 Jun 2016 → 13 Jun 2016 Conference number: 66 https://convention2.allacademic.com/one/ica/ica16/

Conference

Conference	66th Annual Conference of the International Communication Association, ICA 2016
Abbreviated title	ICA
Country/Territory	Japan
City	Fukuoka
Period	9/06/16 → 13/06/16
Other	09-06-2016 - 13-06-2016
Internet address	https://convention2.allacademic.com/one/ica/ica16/

Keywords

IR-102824
METIS-320198

Cite this

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title = "Quantity and Quality of Support for Digital Engagement",

abstract = "Following the course taking by digital divide or digital inclusion research, this paper uses socio-cultural, socio-economic, social, and digital indicators to predict access to and the type of potential and actual social support networks that might help an individual in using the Internet. In addition, the paper examines the quality of the support received which is neglected in most investigations that mainly focus on quantitative indicators of support. The study draws on a representative survey conducted in the Netherlands; 1,149 responses were obtained. The results show that while there are no real inequalities in access to and use of support, the quality of the support that people access is unequally distributed replicating existing patterns of disadvantage",

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note = "66th Annual Conference of the International Communication Association, ICA 2016 : Communication with Power, ICA ; Conference date: 09-06-2016 Through 13-06-2016",

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T1 - Quantity and Quality of Support for Digital Engagement

AU - van Deursen, Alexander Johannes Aloysius Maria

AU - Helsper, Ellen

N1 - Conference code: 66

PY - 2016/6/9

Y1 - 2016/6/9

N2 - Following the course taking by digital divide or digital inclusion research, this paper uses socio-cultural, socio-economic, social, and digital indicators to predict access to and the type of potential and actual social support networks that might help an individual in using the Internet. In addition, the paper examines the quality of the support received which is neglected in most investigations that mainly focus on quantitative indicators of support. The study draws on a representative survey conducted in the Netherlands; 1,149 responses were obtained. The results show that while there are no real inequalities in access to and use of support, the quality of the support that people access is unequally distributed replicating existing patterns of disadvantage

AB - Following the course taking by digital divide or digital inclusion research, this paper uses socio-cultural, socio-economic, social, and digital indicators to predict access to and the type of potential and actual social support networks that might help an individual in using the Internet. In addition, the paper examines the quality of the support received which is neglected in most investigations that mainly focus on quantitative indicators of support. The study draws on a representative survey conducted in the Netherlands; 1,149 responses were obtained. The results show that while there are no real inequalities in access to and use of support, the quality of the support that people access is unequally distributed replicating existing patterns of disadvantage

KW - IR-102824

KW - METIS-320198

M3 - Paper

T2 - 66th Annual Conference of the International Communication Association, ICA 2016

Y2 - 9 June 2016 through 13 June 2016

ER -

Quantity and Quality of Support for Digital Engagement

Abstract

Conference

Keywords

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Cite this