QueryCrumbs Search History Visualization: Usability, Transparency and Long-term Usage

Jörg Schlötterer*, Christin Seifert, Christopher Satchell, Michael Granitzer

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

Models of human information seeking reveal that search, in particular ad-hoc retrieval, is non-linear and iterative. Despite these findings, today’s search user interfaces do not support non-linear navigation, like for example backtracking in time. We propose QueryCrumbs, a compact and easy-to-understand visualization for navigating the search query history supporting iterative query refinement. We apply a multi-layered interface design to support novices and first-time users as well as intermediate and expert users. The visualization is evaluated with novice users in a formative user study, with experts in a think aloud test and its usage in a long-term study with software logging. The formative evaluation showed that the interactions can be easily performed, and the visual encodings were well understood without instructions. Results indicate that QueryCrumbs can support users when searching for information in an iterative manner. The evaluation with experts showed that expert users can gain valuable insights into the back-end search engine by identifying specific patterns in the visualization. In a long-term usage study, we observed an uptake of the visualization, indicating that users deem QueryCrumbs beneficial for their search interactions.
Original languageEnglish
Article number100941
JournalJournal of Computer Languages
Volume57
Early online date24 Jan 2020
DOIs
Publication statusPublished - Apr 2020

Fingerprint Dive into the research topics of 'QueryCrumbs Search History Visualization: Usability, Transparency and Long-term Usage'. Together they form a unique fingerprint.

  • Cite this