Reader-focused text evaluation: An overview of goals and methods

Menno de Jong, Peter Jan Schellens

    Research output: Contribution to journalArticleAcademicpeer-review

    46 Citations (Scopus)


    This article presents a review of the literature on reader-focused text evaluation. First, an account is given of the document characteristics that can be evaluated. Then the possible functions of evaluations are considered, a distinction being made between verifying, troubleshooting, and choice-supporting research. Finally, an overview is presented of methods appropriate for the various document characteristics and evaluation functions. Relevant research findings on the methodological strengths and constraints of each method are discussed.
    Original languageEnglish
    Pages (from-to)402-432
    Number of pages31
    JournalJournal of business and technical communication
    Issue number4
    Publication statusPublished - 1997

    Cite this