Real-Time Feedback Based on Nonverbal Behaviour to Enhance Social Dynamics in Small Group Meetings

Olga Anatoliyivna Kulyk, Jimmy Wang, Jacques Terken

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    24 Citations (Scopus)

    Abstract

    We present a service providing real-time feedback to participants of small group meetings on the social dynamics of the meeting. The service visualizes non-verbal properties of people’s behaviour that are relevant to the social dynamics: speaking time and gaze behaviour. The service was evaluated in two studies, in order to test whether the feedback influences the participants’ visual attention and speaking time and enhances the satisfaction with the group interaction process. In a qualitative evaluation it was found thatgroups in general perceive the social feedback during the meeting as a useful and positive experience, which makes them aware of their group dynamics. In a second study, aiming at a more quantitative analysis, we obtained preliminary evidence that the feedback service affected participants’ behaviour and resulted in more balanced participation and gaze behaviour. We conclude that services providing automatic feedback about relatively low-level behavioural characteristics can enable groups to adjust the social dynamics in group meetings.
    Original languageUndefined
    Title of host publicationSecond International Workshop, MLMI 2005
    EditorsSteve Renals, Samy Bengio
    Place of PublicationBerlin
    PublisherSpringer
    Pages150-161
    Number of pages11
    ISBN (Print)978-3-540-32549-9
    DOIs
    Publication statusPublished - 2006

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer Verlag
    Number10/3869
    Volume3869

    Keywords

    • HMI-MI: MULTIMODAL INTERACTIONS
    • EC Grant Agreement nr.: FP6/506909
    • EWI-11266
    • HMI-HF: Human Factors
    • IR-61969
    • METIS-248230

    Cite this

    Kulyk, O. A., Wang, J., & Terken, J. (2006). Real-Time Feedback Based on Nonverbal Behaviour to Enhance Social Dynamics in Small Group Meetings. In S. Renals, & S. Bengio (Eds.), Second International Workshop, MLMI 2005 (pp. 150-161). [10.1007/11677482] (Lecture Notes in Computer Science; Vol. 3869, No. 10/3869). Berlin: Springer. https://doi.org/10.1007/11677482_13, https://doi.org/10.1007/11677482
    Kulyk, Olga Anatoliyivna ; Wang, Jimmy ; Terken, Jacques. / Real-Time Feedback Based on Nonverbal Behaviour to Enhance Social Dynamics in Small Group Meetings. Second International Workshop, MLMI 2005. editor / Steve Renals ; Samy Bengio. Berlin : Springer, 2006. pp. 150-161 (Lecture Notes in Computer Science; 10/3869).
    @inbook{635502eaa38c402d9a149d2d75d82165,
    title = "Real-Time Feedback Based on Nonverbal Behaviour to Enhance Social Dynamics in Small Group Meetings",
    abstract = "We present a service providing real-time feedback to participants of small group meetings on the social dynamics of the meeting. The service visualizes non-verbal properties of people’s behaviour that are relevant to the social dynamics: speaking time and gaze behaviour. The service was evaluated in two studies, in order to test whether the feedback influences the participants’ visual attention and speaking time and enhances the satisfaction with the group interaction process. In a qualitative evaluation it was found thatgroups in general perceive the social feedback during the meeting as a useful and positive experience, which makes them aware of their group dynamics. In a second study, aiming at a more quantitative analysis, we obtained preliminary evidence that the feedback service affected participants’ behaviour and resulted in more balanced participation and gaze behaviour. We conclude that services providing automatic feedback about relatively low-level behavioural characteristics can enable groups to adjust the social dynamics in group meetings.",
    keywords = "HMI-MI: MULTIMODAL INTERACTIONS, EC Grant Agreement nr.: FP6/506909, EWI-11266, HMI-HF: Human Factors, IR-61969, METIS-248230",
    author = "Kulyk, {Olga Anatoliyivna} and Jimmy Wang and Jacques Terken",
    note = "10.1007/11677482",
    year = "2006",
    doi = "10.1007/11677482_13",
    language = "Undefined",
    isbn = "978-3-540-32549-9",
    series = "Lecture Notes in Computer Science",
    publisher = "Springer",
    number = "10/3869",
    pages = "150--161",
    editor = "Steve Renals and Samy Bengio",
    booktitle = "Second International Workshop, MLMI 2005",

    }

    Kulyk, OA, Wang, J & Terken, J 2006, Real-Time Feedback Based on Nonverbal Behaviour to Enhance Social Dynamics in Small Group Meetings. in S Renals & S Bengio (eds), Second International Workshop, MLMI 2005., 10.1007/11677482, Lecture Notes in Computer Science, no. 10/3869, vol. 3869, Springer, Berlin, pp. 150-161. https://doi.org/10.1007/11677482_13, https://doi.org/10.1007/11677482

    Real-Time Feedback Based on Nonverbal Behaviour to Enhance Social Dynamics in Small Group Meetings. / Kulyk, Olga Anatoliyivna; Wang, Jimmy; Terken, Jacques.

    Second International Workshop, MLMI 2005. ed. / Steve Renals; Samy Bengio. Berlin : Springer, 2006. p. 150-161 10.1007/11677482 (Lecture Notes in Computer Science; Vol. 3869, No. 10/3869).

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    TY - CHAP

    T1 - Real-Time Feedback Based on Nonverbal Behaviour to Enhance Social Dynamics in Small Group Meetings

    AU - Kulyk, Olga Anatoliyivna

    AU - Wang, Jimmy

    AU - Terken, Jacques

    N1 - 10.1007/11677482

    PY - 2006

    Y1 - 2006

    N2 - We present a service providing real-time feedback to participants of small group meetings on the social dynamics of the meeting. The service visualizes non-verbal properties of people’s behaviour that are relevant to the social dynamics: speaking time and gaze behaviour. The service was evaluated in two studies, in order to test whether the feedback influences the participants’ visual attention and speaking time and enhances the satisfaction with the group interaction process. In a qualitative evaluation it was found thatgroups in general perceive the social feedback during the meeting as a useful and positive experience, which makes them aware of their group dynamics. In a second study, aiming at a more quantitative analysis, we obtained preliminary evidence that the feedback service affected participants’ behaviour and resulted in more balanced participation and gaze behaviour. We conclude that services providing automatic feedback about relatively low-level behavioural characteristics can enable groups to adjust the social dynamics in group meetings.

    AB - We present a service providing real-time feedback to participants of small group meetings on the social dynamics of the meeting. The service visualizes non-verbal properties of people’s behaviour that are relevant to the social dynamics: speaking time and gaze behaviour. The service was evaluated in two studies, in order to test whether the feedback influences the participants’ visual attention and speaking time and enhances the satisfaction with the group interaction process. In a qualitative evaluation it was found thatgroups in general perceive the social feedback during the meeting as a useful and positive experience, which makes them aware of their group dynamics. In a second study, aiming at a more quantitative analysis, we obtained preliminary evidence that the feedback service affected participants’ behaviour and resulted in more balanced participation and gaze behaviour. We conclude that services providing automatic feedback about relatively low-level behavioural characteristics can enable groups to adjust the social dynamics in group meetings.

    KW - HMI-MI: MULTIMODAL INTERACTIONS

    KW - EC Grant Agreement nr.: FP6/506909

    KW - EWI-11266

    KW - HMI-HF: Human Factors

    KW - IR-61969

    KW - METIS-248230

    U2 - 10.1007/11677482_13

    DO - 10.1007/11677482_13

    M3 - Chapter

    SN - 978-3-540-32549-9

    T3 - Lecture Notes in Computer Science

    SP - 150

    EP - 161

    BT - Second International Workshop, MLMI 2005

    A2 - Renals, Steve

    A2 - Bengio, Samy

    PB - Springer

    CY - Berlin

    ER -

    Kulyk OA, Wang J, Terken J. Real-Time Feedback Based on Nonverbal Behaviour to Enhance Social Dynamics in Small Group Meetings. In Renals S, Bengio S, editors, Second International Workshop, MLMI 2005. Berlin: Springer. 2006. p. 150-161. 10.1007/11677482. (Lecture Notes in Computer Science; 10/3869). https://doi.org/10.1007/11677482_13, https://doi.org/10.1007/11677482