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Real-Time Gaze Awareness in Conversational Agents: Enhancing Collaboration and Personalization in VR Art Experiences

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

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Abstract

The increasing integration of conversational agents into interactive environments has prompted the investigation of methods to enhance user experience. This study explores how varying levels of real-time gaze awareness influence interactions with LLM-based conversational agents within a Virtual Reality (VR) art exhibition. Fifty-one participants were randomly assigned to one of three experimental groups, each experiencing a VR exhibition featuring five paintings and interacting with a conversational agent. The groups differed based on the agent’s gaze-awareness capabilities: 1) identifying the painting the user was viewing, 2) responding based on specific areas within a painting, and 3) analyzing detailed gaze patterns, including fixation counts, area transitions, and dwell times. Results revealed that participants in the third group, where detailed gaze pattern analysis was employed, perceived their interactions as significantly more personalized and collaborative. However, this did not lead to measurable differences in reported enjoyment, engagement, or perceived gaze awareness compared to the other conditions.
Original languageEnglish
Title of host publicationProceedings of the 4th International Conference on Hybrid Human-Artificial Intelligence
EditorsDino Pedreschi, Michela Milano, Ilaria Tiddi, Stuart Russell, Chiara Boldrini, Luca Pappalardo, Andrea Passerini, Shenghui Wang
PublisherIOS
Pages153-168
Number of pages16
ISBN (Electronic)9781643686110
ISBN (Print)978-164368611-0
DOIs
Publication statusPublished - 22 Sept 2025
Event4th International Conference on Hybrid Human-Artificial Intelligence, HHAI 2025 - Scuola Normale Superiore, Pisa, Italy
Duration: 9 Jun 2025 → 13 Jun 2025
Conference number: 4
https://hhai-conference.org/2025/

Publication series

NameFrontiers in Artificial Intelligence and Applications
PublisherIOS Press BV
Volume408
ISSN (Print)0922-6389
ISSN (Electronic)1879-8314

Conference

Conference4th International Conference on Hybrid Human-Artificial Intelligence, HHAI 2025
Abbreviated titleHHAI 2025
Country/TerritoryItaly
CityPisa
Period9/06/25 → 13/06/25
Internet address

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