Reallocating resources to focused factories: a case study in chemotherapy

Peter T. Vanberkel, Richard J. Boucherie, Erwin W. Hans, Johann L. Hurink, Nelly Litvak, Wineke A.M. van Lent, Wim H. van Harten

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This study investigates the expected service performance associated with a proposal to reallocate resources from a centralized chemotherapy department to a breast cancer focused factory. Using a slotted queueing model we show that a decrease in performance is expected and calculate the amount of additional resources required to offset these losses. The model relies solely on typical outpatient scheduling system data, making the methodology easy to replicate in other outpatient clinic settings. Finally, the paper highlights important factors to consider when assigning capacity to focused factories. These considerations are generally relevant to other resource allocation decisions.
Original languageEnglish
Place of PublicationEindhoven
PublisherUniversity of Twente
Number of pages16
ISBN (Print)9789038619941
Publication statusPublished - 2008

Publication series

NameBeta Working Papers
PublisherUniversity of Twente, Beta Research School for Operations Management and Logistics
ISSN (Print)1386-9213


  • Resource allocation
  • Slotted queueing model
  • Capacity planning
  • Chemotherapy
  • Focused factory


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