Abstract
Conversational Agents are increasingly integrated into our daily routines, assisting us with various tasks, from simple commands such as scheduling events to more complex conversational search interactions. Such conversational search systems are traditionally evaluated with word-overlap metrics such as F1 score and accuracy. The full-day workshop on Search-Oriented Conversational Artificial Intelligence (SCAI) at CHIIR 2024 explored the evaluation of conversational search systems from the user's perspective. This interactive workshop included multiple panel discussions and working groups focused on developing and discussing innovative, user-centered evaluation methods for these systems. This paper, co-authored by both organizers and participants of the workshop, presents a summary of the insights gathered from the panel discussions and working groups.
Original language | English |
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Pages (from-to) | 1-12 |
Journal | SIGIR forum |
Volume | 58 |
Issue number | 1 |
DOIs | |
Publication status | Published - 7 Aug 2024 |
Event | 8th Workshop on Search-Oriented Conversational Artificial Intelligence, SCAI 2024 - CHIIR'24, Sheffield, United Kingdom Duration: 14 Mar 2024 → 14 Mar 2024 Conference number: 8 https://scai.info/scai-2024/ |
Keywords
- 2025 OA procedure