Researching trust in Wikipedia

Research output: Contribution to conferencePaper

Abstract

As the use of collaborative online encyclopedias such as Wikipedia grows, so does the need for research on how users evaluate its credibility. In this paper we compare three experimental approaches to study trust in Wikipedia, namely think aloud, eye-tracking, and online questionnaires. The advantages and disadvantages of each method are discussed. We conclude that it is best to use multiple methods when researching information trust, as each single one of the discussed methods alone does not give all possible information.
LanguageUndefined
Number of pages2
StatePublished - 2011

Keywords

  • Wikipedia
  • IR-77987
  • Trust
  • online questionnaires
  • Credibility
  • Eye tracking
  • Think aloud

Cite this

@conference{9d0640ecebd248898140366208c77b0a,
title = "Researching trust in Wikipedia",
abstract = "As the use of collaborative online encyclopedias such as Wikipedia grows, so does the need for research on how users evaluate its credibility. In this paper we compare three experimental approaches to study trust in Wikipedia, namely think aloud, eye-tracking, and online questionnaires. The advantages and disadvantages of each method are discussed. We conclude that it is best to use multiple methods when researching information trust, as each single one of the discussed methods alone does not give all possible information.",
keywords = "Wikipedia, IR-77987, Trust, online questionnaires, Credibility, Eye tracking, Think aloud",
author = "T. Lucassen and Schraagen, {Johannes Martinus Cornelis}",
year = "2011",
language = "Undefined",

}

Researching trust in Wikipedia. / Lucassen, T.; Schraagen, Johannes Martinus Cornelis.

2011.

Research output: Contribution to conferencePaper

TY - CONF

T1 - Researching trust in Wikipedia

AU - Lucassen,T.

AU - Schraagen,Johannes Martinus Cornelis

PY - 2011

Y1 - 2011

N2 - As the use of collaborative online encyclopedias such as Wikipedia grows, so does the need for research on how users evaluate its credibility. In this paper we compare three experimental approaches to study trust in Wikipedia, namely think aloud, eye-tracking, and online questionnaires. The advantages and disadvantages of each method are discussed. We conclude that it is best to use multiple methods when researching information trust, as each single one of the discussed methods alone does not give all possible information.

AB - As the use of collaborative online encyclopedias such as Wikipedia grows, so does the need for research on how users evaluate its credibility. In this paper we compare three experimental approaches to study trust in Wikipedia, namely think aloud, eye-tracking, and online questionnaires. The advantages and disadvantages of each method are discussed. We conclude that it is best to use multiple methods when researching information trust, as each single one of the discussed methods alone does not give all possible information.

KW - Wikipedia

KW - IR-77987

KW - Trust

KW - online questionnaires

KW - Credibility

KW - Eye tracking

KW - Think aloud

M3 - Paper

ER -