Resilience through digitalisation: How individual and organisational resources affect public employees working from home during the COVID-19 pandemic

Caroline Fischer; John Siegel; Isabella Proeller

doi:10.1080/14719037.2022.2037014

Resilience through digitalisation: How individual and organisational resources affect public employees working from home during the COVID-19 pandemic

Caroline Fischer^*
, John Siegel
, Isabella Proeller

^*Corresponding author for this work

Public Administration

Research output: Contribution to journal › Article › Academic › peer-review

69 Citations (Scopus)

366 Downloads (Pure)

Abstract

This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.

Original language	English
Pages (from-to)	808-835
Number of pages	28
Journal	Public management review
Volume	25
Issue number	4
Early online date	22 Feb 2022
DOIs	https://doi.org/10.1080/14719037.2022.2037014
Publication status	Published - 3 Apr 2023

Keywords

UT-Hybrid-D

Access to Document

10.1080/14719037.2022.2037014Licence: CC BY

Fischer2022resilienceFinal published version, 1.19 MBLicence: CC BY

Resilience through digitalization: public employees working from home during the COVID-19 pandemic
Fischer, C. (Creator), OSF, 2022
DOI: 10.17605/OSF.IO/GJC4N, https://osf.io/gjc4n/
Dataset

Virtuelle Teams und Homeoffice
Translated title of the contribution: Virtual teams and homeofficeFischer, C., Proeller, I., Siegel, J. & Drathschmidt, N., 2022, Handbuch Digitalisierung in Staat und Verwaltung. Klenk, T., Nullmeier, F. & Wewer, G. (eds.). Springer, p. 1-13 13 p.
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

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Cite this

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abstract = "This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.",

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Resilience through digitalisation: How individual and organisational resources affect public employees working from home during the COVID-19 pandemic

Abstract

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Resilience through digitalization: public employees working from home during the COVID-19 pandemic

Research output

Virtuelle Teams und Homeoffice

Cite this