Resistance and support to electronic government, building a model of innovation

Wolfgang E. Ebbers, Johannes A.G.M. van Dijk

Research output: Contribution to journalArticleAcademicpeer-review

64 Citations (Scopus)
16 Downloads (Pure)


In several countries forces that resist e-government innovations apparently override those that support them. A first step is taken in order to identify organizational processes of resistance and support to e-government innovations. A multi-disciplinary and non-linear innovation model is proposed that is inspired by the Minnesota Innovation Research Program's Innovation Pathway-model. The proposed model grasps the whole process of adoption and implementation of e-government services. Observable indicators of resistance and support on the complete innovation pathway of electronic government are derived from the proposed model. Future research will have to conceptually refine and empirically test both model and indicators.
Original languageEnglish
Pages (from-to)554-575
Number of pages22
JournalGovernment information quarterly
Issue numberissue 3
Publication statusPublished - 2007


  • IR-58605
  • METIS-246789


Dive into the research topics of 'Resistance and support to electronic government, building a model of innovation'. Together they form a unique fingerprint.

Cite this