Resistance and support to electronic government, building a model of innovation

Wolfgang E. Ebbers; Johannes A.G.M. van Dijk

doi:10.1016/j.giq.2006.09.008

Resistance and support to electronic government, building a model of innovation

Wolfgang E. Ebbers, Johannes A.G.M. van Dijk

Faculty of Behavioural, Management and Social Sciences

Research output: Contribution to journal › Article › Academic › peer-review

65 Citations (Scopus)

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Abstract

In several countries forces that resist e-government innovations apparently override those that support them. A first step is taken in order to identify organizational processes of resistance and support to e-government innovations. A multi-disciplinary and non-linear innovation model is proposed that is inspired by the Minnesota Innovation Research Program's Innovation Pathway-model. The proposed model grasps the whole process of adoption and implementation of e-government services. Observable indicators of resistance and support on the complete innovation pathway of electronic government are derived from the proposed model. Future research will have to conceptually refine and empirically test both model and indicators.

Original language	English
Pages (from-to)	554-575
Number of pages	22
Journal	Government information quarterly
Volume	24
Issue number	issue 3
DOIs	https://doi.org/10.1016/j.giq.2006.09.008
Publication status	Published - 2007

Keywords

IR-58605
METIS-246789

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1016/j.giq.2006.09.008

Cite this

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abstract = "In several countries forces that resist e-government innovations apparently override those that support them. A first step is taken in order to identify organizational processes of resistance and support to e-government innovations. A multi-disciplinary and non-linear innovation model is proposed that is inspired by the Minnesota Innovation Research Program's Innovation Pathway-model. The proposed model grasps the whole process of adoption and implementation of e-government services. Observable indicators of resistance and support on the complete innovation pathway of electronic government are derived from the proposed model. Future research will have to conceptually refine and empirically test both model and indicators.",

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AB - In several countries forces that resist e-government innovations apparently override those that support them. A first step is taken in order to identify organizational processes of resistance and support to e-government innovations. A multi-disciplinary and non-linear innovation model is proposed that is inspired by the Minnesota Innovation Research Program's Innovation Pathway-model. The proposed model grasps the whole process of adoption and implementation of e-government services. Observable indicators of resistance and support on the complete innovation pathway of electronic government are derived from the proposed model. Future research will have to conceptually refine and empirically test both model and indicators.

KW - IR-58605

KW - METIS-246789

U2 - 10.1016/j.giq.2006.09.008

DO - 10.1016/j.giq.2006.09.008

M3 - Article

SN - 0740-624X

VL - 24

SP - 554

EP - 575

JO - Government information quarterly

JF - Government information quarterly

IS - issue 3

ER -

Resistance and support to electronic government, building a model of innovation

Abstract

Keywords

UN SDGs

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