Robot Gestures Make Difficult Tasks Easier: the Impact of Gestures on Perceived Workload and Task Performance

Manja Lohse, Reinier Rothuis, Jorge Gallego Pérez, Daphne E. Karreman, Vanessa Evers

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

19 Citations (Scopus)
38 Downloads (Pure)

Abstract

Gestures are important non-verbal signals in human communication. Research with virtual agents and robots has started to add to the scientific knowledge about gestures but many questions with respect to the use of gestures in human-computer interaction are still open. This paper investigates the influence of robot gestures on the users' perceived workload and task performance (i.e. information recall) in a direction-giving task. We conducted a 2 x 2 (robot gestures vs. no robot gestures x easy vs. difficult task) experiment. The results indicate that robot gestures increased user performance and decreased perceived workload in the difficult task but not in the easy task. Thus, robot gestures are a promising means to improve human-robot interaction particularly in challenging tasks.
Original languageEnglish
Title of host publicationCHI 2014
Subtitle of host publicationProceedings of the SIGCHI Conference on Human Factors in Computing Systems
Place of PublicationNew York, NY
PublisherAssociation for Computing Machinery (ACM)
Pages1459-1466
Number of pages8
ISBN (Print)978-1-4503-2473-1
DOIs
Publication statusPublished - 26 Apr 2014
EventSIGCHI Conference on Human Factors in Computing Systems, CHI 2014 - Toronto, Canada
Duration: 26 Apr 20141 May 2014

Conference

ConferenceSIGCHI Conference on Human Factors in Computing Systems, CHI 2014
Abbreviated titleCHI
CountryCanada
CityToronto
Period26/04/141/05/14

Fingerprint

Robots
Human robot interaction
Human computer interaction
Communication
Experiments

Keywords

  • HMI-MI: MULTIMODAL INTERACTIONS
  • HMI-IA: Intelligent Agents
  • EC Grant Agreement nr.: FP7/288235
  • EC Grant Agreement nr.: FP7/214755
  • EC Grant Agreement nr.: FP7/600877

Cite this

Lohse, M., Rothuis, R., Gallego Pérez, J., Karreman, D. E., & Evers, V. (2014). Robot Gestures Make Difficult Tasks Easier: the Impact of Gestures on Perceived Workload and Task Performance. In CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1459-1466). New York, NY: Association for Computing Machinery (ACM). https://doi.org/10.1145/2556288.2557274
Lohse, Manja ; Rothuis, Reinier ; Gallego Pérez, Jorge ; Karreman, Daphne E. ; Evers, Vanessa. / Robot Gestures Make Difficult Tasks Easier : the Impact of Gestures on Perceived Workload and Task Performance. CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York, NY : Association for Computing Machinery (ACM), 2014. pp. 1459-1466
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abstract = "Gestures are important non-verbal signals in human communication. Research with virtual agents and robots has started to add to the scientific knowledge about gestures but many questions with respect to the use of gestures in human-computer interaction are still open. This paper investigates the influence of robot gestures on the users' perceived workload and task performance (i.e. information recall) in a direction-giving task. We conducted a 2 x 2 (robot gestures vs. no robot gestures x easy vs. difficult task) experiment. The results indicate that robot gestures increased user performance and decreased perceived workload in the difficult task but not in the easy task. Thus, robot gestures are a promising means to improve human-robot interaction particularly in challenging tasks.",
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year = "2014",
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Lohse, M, Rothuis, R, Gallego Pérez, J, Karreman, DE & Evers, V 2014, Robot Gestures Make Difficult Tasks Easier: the Impact of Gestures on Perceived Workload and Task Performance. in CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), New York, NY, pp. 1459-1466, SIGCHI Conference on Human Factors in Computing Systems, CHI 2014, Toronto, Canada, 26/04/14. https://doi.org/10.1145/2556288.2557274

Robot Gestures Make Difficult Tasks Easier : the Impact of Gestures on Perceived Workload and Task Performance. / Lohse, Manja; Rothuis, Reinier; Gallego Pérez, Jorge; Karreman, Daphne E.; Evers, Vanessa.

CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York, NY : Association for Computing Machinery (ACM), 2014. p. 1459-1466.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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T1 - Robot Gestures Make Difficult Tasks Easier

T2 - the Impact of Gestures on Perceived Workload and Task Performance

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N2 - Gestures are important non-verbal signals in human communication. Research with virtual agents and robots has started to add to the scientific knowledge about gestures but many questions with respect to the use of gestures in human-computer interaction are still open. This paper investigates the influence of robot gestures on the users' perceived workload and task performance (i.e. information recall) in a direction-giving task. We conducted a 2 x 2 (robot gestures vs. no robot gestures x easy vs. difficult task) experiment. The results indicate that robot gestures increased user performance and decreased perceived workload in the difficult task but not in the easy task. Thus, robot gestures are a promising means to improve human-robot interaction particularly in challenging tasks.

AB - Gestures are important non-verbal signals in human communication. Research with virtual agents and robots has started to add to the scientific knowledge about gestures but many questions with respect to the use of gestures in human-computer interaction are still open. This paper investigates the influence of robot gestures on the users' perceived workload and task performance (i.e. information recall) in a direction-giving task. We conducted a 2 x 2 (robot gestures vs. no robot gestures x easy vs. difficult task) experiment. The results indicate that robot gestures increased user performance and decreased perceived workload in the difficult task but not in the easy task. Thus, robot gestures are a promising means to improve human-robot interaction particularly in challenging tasks.

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Lohse M, Rothuis R, Gallego Pérez J, Karreman DE, Evers V. Robot Gestures Make Difficult Tasks Easier: the Impact of Gestures on Perceived Workload and Task Performance. In CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York, NY: Association for Computing Machinery (ACM). 2014. p. 1459-1466 https://doi.org/10.1145/2556288.2557274