Robot Gestures Make Difficult Tasks Easier: the Impact of Gestures on Perceived Workload and Task Performance

Manja Lohse, Reinier Rothuis, Jorge Gallego Pérez, Daphne E. Karreman, Vanessa Evers

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    22 Citations (Scopus)
    38 Downloads (Pure)

    Abstract

    Gestures are important non-verbal signals in human communication. Research with virtual agents and robots has started to add to the scientific knowledge about gestures but many questions with respect to the use of gestures in human-computer interaction are still open. This paper investigates the influence of robot gestures on the users' perceived workload and task performance (i.e. information recall) in a direction-giving task. We conducted a 2 x 2 (robot gestures vs. no robot gestures x easy vs. difficult task) experiment. The results indicate that robot gestures increased user performance and decreased perceived workload in the difficult task but not in the easy task. Thus, robot gestures are a promising means to improve human-robot interaction particularly in challenging tasks.
    Original languageEnglish
    Title of host publicationCHI 2014
    Subtitle of host publicationProceedings of the SIGCHI Conference on Human Factors in Computing Systems
    Place of PublicationNew York, NY
    PublisherAssociation for Computing Machinery (ACM)
    Pages1459-1466
    Number of pages8
    ISBN (Print)978-1-4503-2473-1
    DOIs
    Publication statusPublished - 26 Apr 2014
    EventSIGCHI Conference on Human Factors in Computing Systems, CHI 2014 - Toronto, Canada
    Duration: 26 Apr 20141 May 2014

    Conference

    ConferenceSIGCHI Conference on Human Factors in Computing Systems, CHI 2014
    Abbreviated titleCHI
    CountryCanada
    CityToronto
    Period26/04/141/05/14

    Keywords

    • HMI-MI: MULTIMODAL INTERACTIONS
    • HMI-IA: Intelligent Agents
    • EC Grant Agreement nr.: FP7/288235
    • EC Grant Agreement nr.: FP7/214755
    • EC Grant Agreement nr.: FP7/600877

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  • Cite this

    Lohse, M., Rothuis, R., Gallego Pérez, J., Karreman, D. E., & Evers, V. (2014). Robot Gestures Make Difficult Tasks Easier: the Impact of Gestures on Perceived Workload and Task Performance. In CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1459-1466). New York, NY: Association for Computing Machinery (ACM). https://doi.org/10.1145/2556288.2557274