Robot-Supported Information Search: Which Conversational Interaction Style do Children Prefer?

Suyash Sharma; Thomas Beelen; Khiet P. Truong

doi:10.1145/3568294.3580128

Robot-Supported Information Search: Which Conversational Interaction Style do Children Prefer?

Suyash Sharma, Thomas Beelen^*, Khiet P. Truong

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

1 Citation (Scopus)

Abstract

Searching via speech with a robot can be used to better support children in expressing their information needs. We report on an exploratory study where children (N=35) worked on search tasks with two robots using different interaction styles. One system posed closed, yes/no questions and was more system-driven while the other system used open-ended questions and was more user-driven. We studied children's preferences and experiences of these interaction styles using questionnaires and semi-structured interviews. We found no overall strong preference between the interaction styles. However, some children reported task-dependent preferences. We further report on children's interpretation and reasoning around interaction styles for robots supporting information search.

Original language	English
Title of host publication	HRI '23
Subtitle of host publication	Companion of the 2023 ACM/IEEE International Conference on Human-Robot Interaction
Place of Publication	New York, NY
Publisher	ACM Publishing
Pages	466–470
Number of pages	5
ISBN (Electronic)	9781450399708
ISBN (Print)	978-1-4503-9970-8
DOIs	https://doi.org/10.1145/3568294.3580128
Publication status	Published - 13 Mar 2023

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10.1145/3568294.3580128Licence: CC BY

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@inproceedings{a42c3a63f9bb47719cdf025bef684612,

title = "Robot-Supported Information Search: Which Conversational Interaction Style do Children Prefer?",

abstract = "Searching via speech with a robot can be used to better support children in expressing their information needs. We report on an exploratory study where children (N=35) worked on search tasks with two robots using different interaction styles. One system posed closed, yes/no questions and was more system-driven while the other system used open-ended questions and was more user-driven. We studied children's preferences and experiences of these interaction styles using questionnaires and semi-structured interviews. We found no overall strong preference between the interaction styles. However, some children reported task-dependent preferences. We further report on children's interpretation and reasoning around interaction styles for robots supporting information search.",

author = "Suyash Sharma and Thomas Beelen and Truong, {Khiet P.}",

note = "Funding Information: This research is supported by the Dutch SIDN fund https://www. sidn.nl/ and TKI CLICKNL funding of the Dutch Ministry of Economic Affairs https://www.clicknl.nl/. We would also like to thank the staff and participants at HSV International Primary School (NSL) and the International School of Amsterdam for their participation. Publisher Copyright: {\textcopyright} 2023 IEEE Computer Society. All rights reserved.",

year = "2023",

month = mar,

day = "13",

doi = "10.1145/3568294.3580128",

language = "English",

isbn = "978-1-4503-9970-8",

pages = "466–470",

booktitle = "HRI '23",

publisher = "ACM Publishing",

}

Robot-Supported Information Search: Which Conversational Interaction Style do Children Prefer? / Sharma, Suyash; Beelen, Thomas; Truong, Khiet P.
HRI '23: Companion of the 2023 ACM/IEEE International Conference on Human-Robot Interaction. New York, NY: ACM Publishing, 2023. p. 466–470.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Robot-Supported Information Search

T2 - Which Conversational Interaction Style do Children Prefer?

AU - Sharma, Suyash

AU - Beelen, Thomas

AU - Truong, Khiet P.

N1 - Funding Information: This research is supported by the Dutch SIDN fund https://www. sidn.nl/ and TKI CLICKNL funding of the Dutch Ministry of Economic Affairs https://www.clicknl.nl/. We would also like to thank the staff and participants at HSV International Primary School (NSL) and the International School of Amsterdam for their participation. Publisher Copyright: © 2023 IEEE Computer Society. All rights reserved.

PY - 2023/3/13

Y1 - 2023/3/13

N2 - Searching via speech with a robot can be used to better support children in expressing their information needs. We report on an exploratory study where children (N=35) worked on search tasks with two robots using different interaction styles. One system posed closed, yes/no questions and was more system-driven while the other system used open-ended questions and was more user-driven. We studied children's preferences and experiences of these interaction styles using questionnaires and semi-structured interviews. We found no overall strong preference between the interaction styles. However, some children reported task-dependent preferences. We further report on children's interpretation and reasoning around interaction styles for robots supporting information search.

AB - Searching via speech with a robot can be used to better support children in expressing their information needs. We report on an exploratory study where children (N=35) worked on search tasks with two robots using different interaction styles. One system posed closed, yes/no questions and was more system-driven while the other system used open-ended questions and was more user-driven. We studied children's preferences and experiences of these interaction styles using questionnaires and semi-structured interviews. We found no overall strong preference between the interaction styles. However, some children reported task-dependent preferences. We further report on children's interpretation and reasoning around interaction styles for robots supporting information search.

U2 - 10.1145/3568294.3580128

DO - 10.1145/3568294.3580128

M3 - Conference contribution

SN - 978-1-4503-9970-8

SP - 466

EP - 470

BT - HRI '23

PB - ACM Publishing

CY - New York, NY

ER -

Robot-Supported Information Search: Which Conversational Interaction Style do Children Prefer?

Abstract

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